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Apple

Client Partner Manager

Gurugram, IndiaPosted 24 days ago

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At Apple, we work every day to create products that enrich people's lives. We want to help people in every part of their lives that we can, including making the world's best content easily and beautifully available to the hundreds of millions of people around the globe who use Apple products. Our Advertising Platforms organization enables a thriving ecosystem for content creators, publishers, and developers by helping them monetize their work while enabling users to discover high-quality content seamlessly across Apple devices. With the continued growth of Apple Ads within the App Store where a significant majority of app downloads originate from search this platform has become a critical channel for app discovery and performance marketing for iOS developers globally.

In this role, you will grow, lead and develop a team that is responsible for revenue generation and customer happiness across your assigned market or region. You'll use your knowledge of developers, advertisers and agencies to create and maintain positive and productive relationships with marketers of all size and type. You'll quickly gain the respect and support of both management and other employees by achieving business goals and demonstrating good judgment, business insight, balance, objectivity, collaboration, quiet confidence, and trustworthiness. You will also have direct management responsibility for a team of Client Partners (our client facing sales team) and the Platform Specialists.

Description
The Client Partner Manager (CPM) will lead the Gurgaon team, responsible for sourcing, managing, and growing strategic relationships with leading clients, developers, and agencies. This role requires a strong player-coach leader who can effectively develop and inspire the team while remaining hands-on in managing and expanding relationships with our most strategic customers.
The CPM will oversee the Client Partner team while also managing the Platform Specialist team, who is responsible for optimizing Apple Ads accounts, maximizing revenue performance, and ensuring exceptional customer satisfaction.
This role will be responsible for driving a high-performance sales culture that consistently delivers against revenue targets, customer satisfaction (CSI) goals, and key performance metrics such as CPT and CPA. The CPM will lead by example, setting a high standard of execution and ensuring the team delivers extraordinary service and strategic value to all customers.
The CPM will also ensure strong operational discipline across the team, ensuring the team are reporting their business through the correct channels, utilizing salesforce and other internal business management tools.
In addition, the role will partner closely with cross-functional teams, including Marketing and Product, to provide market feedback, share customer insights, and inform product development. A strong understanding of the broader digital marketing ecosystem including attribution, viewability, measurement, and competitive dynamics is essential.
Overall, this is an exciting opportunity to lead a best-in-class sales organization. The CPM will be responsible for driving revenue growth, expanding strategic partnerships and strengthening client retention, while ensuring the team continues to deliver market-leading service.

Preferred Qualifications
Demonstrated ability to build strong team cultures and to attract, develop, and retain top talent.
A hands-on player-coach leadership style, with the ability to both lead strategically and actively engage in key client relationships and sales opportunities.
Strong network and relationships across clients, agencies, and developers.
Ability to engage and influence stakeholders across all levels from C-suite executives to day-to-day marketing planners.
Excellent communication and interpersonal skills, with the ability to listen actively, influence cross-functional stakeholders, and clearly articulate strategic business visions internally and externally.
Proven ability to foster collaboration and drive shared success across cross-functional teams.
Team-first mindset with the ability to thrive in a fast-paced and dynamic environment while adapting to new business opportunities.
Highly professional demeanor with a positive and solutions-oriented attitude.

Minimum Qualifications
Bachelors Degree educated, MBA a plus
Minimum 10 years of experience managing a sales team
Deep understanding of the mobile app economy and strong passion for the evolving digital marketing landscape.
Significant experience in online, digital, or performance marketing, ideally within the mobile ecosystem and data-driven marketing environment.
Solid expertise in performance marketing, including campaign optimization, measurement, and growth strategies.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

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