Associate - Data solutions

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. 

Make an impact with a purpose-driven industry leader. Join us today and experience #LifeAtVisa

Job Description

Team Summary

The Data Solutions team is responsible for leading the strategy, prioritisation, development and delivery of Visa’s product roadmap for all data and risk solutions in the Australian, New Zealand and South Pacific markets. The team collaborates with local and global stakeholders to develop the go to market for Visa’s open data capabilities, scale Visa’s risk and authentication solutions, as well as delivering Visa’s data solutions roadmap.

Our aim is to enable Visa clients and partners drive better customer engagement and outcomes and grow their business. The team is at the vanguard of transforming Visa business model to capture new payment flows and increase value added services.

What an Associate Enterprise Data Solutions does at Visa

Based in Sydney, this role will support the team with the delivery and support of Visa’s data products and solutions which serve enterprise clients. The Associate will drive internal and external engagements to champion the use of Visa data solutions in partnership with commercialisation and sales teams.

Using their experience in data analysis and stakeholder management, they will develop an understanding of various products and solutions and act as the local subject matter expert, driving adoption, creating value-added insights, product customisation and education.

The Associate will participate in regional and global forums and act as an advocate for Australia, New Zealand and South Pacific. This may include supporting relevant technical product updates and ensuring appropriate localisation to enable successful local rollout. Additionally, in collaboration with the regional and global product management teams, provide ongoing support for local clients including client billing, legal approval of materials and client-facing reporting where required.

They will partner with regional and local stakeholders, such as sales, commercialisation and go-to-market teams, to create or localise high quality sales content (trainings, pitch decks, whitepapers, case studies etc.) to ensure effective sales and retention materials and tools are available.

Why this is important to Visa

To enable Visa’s goal of becoming a network-of-networks, it will be critical to ensure Visa plays an active role in the emerging data economy. The use of data to facilitate innovative financial services and new customer experiences will become increasingly important to Visa’s clients and our expertise and track record as the leading payments network in the world means Visa is best placed to fulfil these requirements. The Visa data solutions and the broader Visa product team will be at the leading edge of this transformation and will provide the vision and roadmap to make it a reality.

What you will need

• Strong analytical and problem-solving skills, with demonstrated intellectual and critical thinking.
• Natural curiosity to learn about new products and systems and ability to quickly grasp new concepts and be able to explain the key benefits to clients and internal stakeholders.
• High energy, motivated team player, able to effectively work across functions and teams to drive projects and key initiatives to completion.
• Strong collaborative, diplomatic, and flexible working style, and able to work effectively in a matrixed organisation.
• Comfort with participating in technical discussions and ensuring projects progress to schedule.
• Proven presentation skills, including strong oral and written capabilities.
• Excellent verbal, written, presentation and interpersonal skills with proven abilities in negotiating, influencing and effectively communicating concepts to customers and colleagues at all levels.
• 2+ years of commercial experience in a related field.

What will also help

• Fluent in English, both written and verbal.
• Highly organised and systematic approach to managing a large number of concurrent initiatives.
• Demonstrated working experience in product management and/or project management.
• Experience in consultative selling and collaborating with sales teams to help clients understand the benefits of products and services.
• Some experience using a variety of data mining/data analysis methods, using data tools, building and implementing models, using/creating algorithms and creating/running simulations.
• A Bachelor’s Degree or equivalent practical experience in conjunction with a less technical bachelor’s degree.

Projects you will be a part of

As part of the data solutions team you will be working on new and innovative solutions and the implementation of market leading products. These will include:

• Engage clients at a detailed level to gain an understanding of their business needs and identify or collaboratively ideate solutions and recommendations to address their challenges through the use of Visa’s existing products or potentially new innovative solutions.
• Development of client specific sales and retention plans in collaboration with sales and commercialisation leads.
• Manage execution of new implementations with key clients and subsequent post implementation optimisations in collaboration with other functions.                      

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Strong analytical and problem-solving skills, with demonstrated intellectual and critical thinking.

Natural curiosity to learn about new products and systems and ability to quickly grasp new concepts and be able to explain the key benefits to clients and internal stakeholders.

High energy, motivated team player, able to effectively work across functions and teams to drive projects and key initiatives to completion.

Strong collaborative, diplomatic, and flexible working style, and able to work effectively in a matrixed organisation.

Comfort with participating in technical discussions and ensuring projects progress to schedule.

Proven presentation skills, including strong oral and written capabilities.

Excellent verbal, written, presentation and interpersonal skills with proven abilities in negotiating, influencing and effectively communicating concepts to customers and colleagues at all levels.

2+ years of commercial experience in a related field.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.