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US Foods

Business Solution Specialist, Healthcare (East Region)



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Our Foundation: The US Foods Way

US Foods® is a Fortune 150 supplier of food and kitchen equipment, partnering with restaurants and foodservice operators to help their businesses succeed. The foundation that allows us to deliver on our strategy is the strength and ability of our employees to work in The US Foods Way. At over 70 locations nationwide and 28,000 employees strong, we believe in teaming up and are committed to excellence as we deliver on our promise to help customers make it.

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The Business Solution Specialist is responsible for supporting increased sales/case penetration and improved profitability in key integrated delivery network (IDN) and healthcare accounts, developing new customer relationships, new sales growth, and respond to local/national requests for business/menu solutions. Through the introduction and implementation of US Foods programs and future solutions-based services, strengthen US Foods relationship with the customer at the local level, support the Senior Business Solutions Specialist activities at the integrated delivery network (IDN) level, and group purchasing organization (GPO) level. Focus on improving efficiency and effectiveness; provide expertise in cost reduction methodologies, creative approaches to revenue enhancement, and support the Sr. Business Specialist with IDN strategy development for the customer.

The Business Solution Specialist position has been segmented as a Remote Region-based role, which means that one must travel to multiple sites as needed and live within the assigned East Region, such as Maryland, Delaware, Virginia and Pennsylvania.


  • Support US Foods goals to achieve new sales growth, penetrate existing business, strengthen and protect customer relationships. Develop operating business plan, report monthly and analyze sales for continued growth of targeted accounts;
  • Build or deepen customer relationships at the foodservice director and c-suite levels with our customers;
  • Utilize a consulting approach in the areas of contract maximization, financial performance and operational challenges;
  • Assist with customer business reviews and protect relationships with accounts considered to be at risk;
  • Achieve customer savings and customer engagement goals;
  • Support local distribution centers in the development and execution of business/menu solutions sales strategies for targeted customers;
  • Actively assist distribution centers personnel in achieving yearly sales and EBITDA goals for the targeted accounts, targeted sales growth by distribution center and new business opportunities;
  • Implement and develop strategies utilizing Business/Menu Solutions tools to grow US Foods sales and maximize customer savings;
  • Document appropriately all engagements;
  • Work collaboratively to support the Senior Specialists in coordinating local and regional IDN Supply Chain Management projects. These types of projects involve management of key healthcare executive relationships and implementation of facility level financial analysis of the food and nutrition department;
  • Develop and coordinate ongoing communications within US Foods' GPO customers and all external customers. Participate in implementation in key GPO regional and national meetings as needed. Strong written, verbal and electronic communications are essential with all parties;
  • Assist in the creation and development of future solutions-based services and programs in order to sustain industry leadership in the area of cost containment, emerging healthcare trends and revenue enhancement;
  • Provide training to field sales organization as appropriate. Lead customer presentations utilizing the library of educational decks;
  • Develop annual sales plan for defined targeted accounts in collaboration with National Field Manager and Sr. Business Solutions Specialist;
  • Responsible for targeted sales plan of $30 M- $50 M dollars. Support sales plans, for the IDN and Distribution centers healthcare business, in excess of $100 M dollars.



  • High school diploma required; Bachelor's degree preferred

Related Experience:

  • A minimum of five years' work experience in foodservice healthcare industry required.
  • Contract management, multi-unit-facility and sales experience preferred.


  • Proficient in the area of financial analysis;
  • Ability to utilize strategic thinking and develop action plans to support the strategy;
  • Must have analytical and critical thinking ability;
  • Strong interpersonal, organizational, facilitation and communication skills are required;
  • Must be able to demonstrate previous successful sales or cost management results;
  • Must be able to develop and maintain positive relationships at all levels and act as a consensus builder within a team selling structure.
  • Ability to sell and influence with no formal authority.
  • Solid presentation skills at the C-suite level (CEO, etc.)

Technical skills:

  • Must be proficient in Microsoft Suite (Power Point, Excel, Outlook, Publisher, and Word), USF Reporting tools (internal candidates only) and some experience with Access.
  • Should be able to demonstrate literacy in software and hardware applications.


  • Must be able to travel 50%-75% in distribution centers footprint.
  • A valid driver's license is required.

The following information is provided in accordance with certain state and local laws. Compensation depends on experience, geographic locations, and other factors permitted by law. In Colorado, the expected compensation for this role is between $80,300 and $107,100. In New York, the expected compensation for this role is between $94,700 and $126,300. In California, the expected compensation for this role is between $90,000 and $120,000 . In Washington, the expected compensation for this role is between $90,000 and $120,000. This role is also eligible for annual incentive plan bonus. Benefits for this role include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here:



EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status

Job ID: US_FOOD-R254481
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • On-site/Nearby Childcare
    • Adoption Leave
  • Work Flexibility

    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Woman founded/led
    • Black founded/led
    • BIPOC founded/led
    • Latinx founded/led
    • Asian founded/led
    • LGBTQ+ founded/led
    • Veteran founded/led

Company Videos

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