Allentown Warehouse Coordinator

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BASIC PURPOSE
The Coordinator, Warehouse will perform activities that support inbound, outbound, and general warehouse operations to ensure timely delivery and scheduling of freight and proper distribution of warehouse items. Activities include data entry, preparation and distribution of reports, and record maintenance.

• Ensure optimal warehouse operations by preparing and processing routine forms, reports, and documents (inbound documents, outbound documents, discrepancy reports, stock and damage claims, time sheets, requisitions, shipping labels, etc.) following standard procedures.
• Communicate with internal and external customers to support staff and customer needs. Respond to inquiries and telephone calls. Respond to requests by researching information.
• Collect, track, and input data on relevant operations metrics to support tracking warehouse performance, including shorts, mispicks, dump/damage, service level, associate over-time.
• Other duties as assigned by manager.

• Schedule receiving appointments with vendors for all inbound freight according to warehouse capacities to support proper inbound warehouse functioning. Prepare and update Delivery Appointment sheet daily for receiving department.
• Complete inbound freight processes by performing inbound driver check-in and check-out.
• Ensure warehouse readiness for receiving by assigning receiving doors for inbound carriers.
• Prepare purchase orders for receiving and confirm purchase orders.

• Support night warehouse functions by checking returns and credit slips and assembling returned orders for proper return to picking slot. Investigate picking errors and find missing products.
• Interact with warehouse personnel to solve selecting and shipping issues.
• Complete outbound paperwork and reports including documents for selecting crew, route loading, drivers, and trucks received at night; Update the master storage report.

• N/A

• Internal: Operations manager, purchasing department
• External: Carriers, vendors

• The work will take place at a desk in an office environment but may occasionally require work in normal warehouse environments including cooler and freezer areas where temperatures may be as low as -5 degrees.

• Minimum of two years of experience in warehouse & delivery procedures required.

• Effective communication both verbally and in writing.
• Excellent telephone and customer service ability.
• Strong math, analytical, and organizational skills with high attention to detail.
• Basic computer skills with a good knowledge of programs such as Microsoft Word, Excel, Access, and Outlook.
• Problem solving and critical thinking abilities to solve problems of limited scope.
• Strong teamwork skills with the ability to support others in the department and division.

• High school diploma or GED/equivalent required.

• Preferred experience in the following areas: SAE, Truck Builder, Red Prairie, Kronos, Incentive/Component Pay, Road Net, XATA, Shopfax, Tandem, PowerDock equipment inventories, and warranties.