Security Team Specialist I

Duties and Responsibilities (these duties are a general summary and not all inclusive):

• Patrols all buildings, grounds, and adjacent areas of the hospital at regular intervals and guards against trespass, theft,
  fire, and damage to property.
• Exercises police powers in the detection and apprehension of law violators; investigates accidents and complaints.
• Maintains order among visitors and staff; maintains motor vehicle traffic controls on hospital grounds including parking,
  speeding and other traffic conditions and takes necessary measures to prevent unauthorized use of hospital roads and
  parking facilities.
• Performs security duties such as screening visitors, directing traffic, and enforcing parking controls
• Provides personal protection to individuals as required including but not limited to, searching for missing goods and
  persons, conducting surveillance, and investigating complaints and reports of suspicious activities.
• Assist in case of emergencies such as heavy snowstorms, internal or external disaster, and calling for professional
  assistance.
• Facilitates in-service trainings as needed on fire and crime prevention, and basic safety standards and practices for
  hospital personnel/staff and outside agencies utilizing hospital buildings and/or grounds.
• Coordinates the maintenance of hospital firefighting equipment, alarm systems and other safeguards; reports defects and
  request repairs to ensure compliance with safety standards and requirements.
• Monitors hospital switchboard, gauges, and alarm indicator panels; takes necessary action in event of malfunction or
  alarm, including system resets.
• Prepares reports on investigations conducted and noteworthy incidents during tour of duty.

Required Qualifications:

• Skilled in dealing tactfully with others and interact with individuals who are under physical and/or emotional stress.
• Ability to apprehend trespassers and violators of the law.
• Talent for maintaining a calm manner, making decisions, and acting quickly in dangerous, stressful, or emergency
  situations.
• Capacity to exercise discretion in handling confidential information.
• Demonstrated ability in documenting reports to gather information through questioning individuals, conducting interviews,
  and examining records and documents.

Preferred Qualifications:

• Prior health care facility security experience.
• Ability to solve problems and relate to hospital staff, constituents, and other community members in a positive and professional manner.
• Talent for recognizing the cultural diversity of the campus community and ensure sensitive and equitable treatment of all who work and visit the campus.
• Given the population served, bilingual or multilingual fluency.

About Worcester Recovery Center and Hospital (WRCH):

Located on over 100 acres in Worcester, Massachusetts, Worcester Recovery Center and Hospital (WRCH) is part of an integrated network of effective, efficient and culturally competent mental health services. It provides intermediate and long-term inpatient care for individuals with serious and persistent mental illness who live in Massachusetts, as well as individuals requiring specialized court ordered evaluations.

WRCH provides inpatient services to 290 adults, inclusive of a Deaf Inpatient Mental Health Service, and 30 adolescents on the ACCU.


DMH Mission Statement:

The Department of Mental Health assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights and supports mental health training and research.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

Pre-Offer Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form

For any questions, please contact Human Resources, at 1-800-510-4122 EXT 4.

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements: None.

Special Requirements: Possession of a current and valid Massachusetts Class D Motor Vehicle Operator's License.

Appointee must be eligible for appointment as a special police officer under Chapter 22C, Section 60 (DPH) and Section 59 (DMH & DMR) of the Massachusetts General Laws.

Title 101 CMR 23.00 ("Regulation") requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.