Security Team Specialist I

- Provides personal protection to individuals as required including but not limited to, searching for missing goods and persons, conducting surveillance, and investigating complaints and reports of suspicious activities.
- Assists with providing custodial supervision of medically ill and mental health clients, and escorts them to various appointments.
- Coordinates the maintenance of hospital firefighting equipment, alarm systems and other safeguards, reports defects and request repairs in order to ensure compliance with safety standards and requirements.
- Monitors hospital switchboard, gauges, and alarm indicator panels; takes necessary action in event of malfunction or alarm, including system resets.
- Prepares reports on investigations conducted and noteworthy incidents during tour of duty.
- Preserves crime scenes and fire sites, performs searches and inspections, serves court summons to patients or staff, and performs job related duties for safety and security as necessary and as directed.

Required Qualifications:
- Ability to deal tactfully with others and interact with individuals who are under physical and/or emotional stress.
- Ability to maintain a calm manner in stressful and emergency situations.
- Ability to make decisions and acting quickly in dangerous or emergency situations.
- Capacity to exercise discretion in handling confidential information.
- Demonstrated ability to gather information through questioning individuals, conducting interviews, and gathering
information by examining records and documents.
- Ability to lift heavy objects or persons

Preferred Qualifications:
- Prior health care facility security experience or law enforcement.
- CPR Certified, First Responder and NARCAN trained.
- Ability to solve problems and relate to hospital staff, constituents, and other community members in a positive and professional manner.
- Talent for recognizing the cultural diversity of the campus community and ensure sensitive and equitable treatment of all who work and visit the campus.
- Given the population served, bilingual or multilingual fluency.

Please Note: This position is 40 hours per week, working the First shift (7:00 am - 3:00 pm). Days off are Tuesday and Wednesday.

DMH Mission Statement:

The Department of Mental Health assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights and supports mental health training and research.

Pre-Offer Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Request Form

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #4

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements: None.

Special Requirements: Possession of a current and valid Massachusetts Class D Motor Vehicle Operator's License.

Appointee must be eligible for appointment as a special police officer under Chapter 22C, Section 60 (DPH) and Section 59 (DMH & DMR) of the Massachusetts General Laws.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

Title 101 CMR 23.00 ("Regulation") requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.