Head of Client Coverage, Americas - SSGA, EVP

What you will be responsible for:

Distribution Team Leadership

• Leverage sales management expertise to develop and execute Americas sales strategy designed to grow our business and ensure the Americas distribution team achieves its financial targets.
• Manage sales and relationship management resources across the Americas; define sales goals and drive results.
• Support the development & articulation of strategic plans and translate this strategy into actionable plans.
• Entrench platinum client relationships by leading a strategic partnership program.
• Identify opportunities in new markets or market segments to grow the business.
• Build on SSGA leadership position to provide differentiated solutions to investors.
• Build relationships with sales teams to best support their prospecting and client relationship management needs, ensuring effectiveness in the field and communicating results to senior leadership
• Lead strategic planning for growth initiatives, competitive intelligence and business projects
• Facilitate shared understanding of the Americas strategy and priorities across key stakeholders
• Provide first-line leadership on client engagement issues
• Translate regional strategy into action by aligning business activities to the vision and strategy of the broader global organization

• As required, assume responsibility as the Legal Entity head, ensuring robust board governance and compliance with contractual, statutory and regulatory obligations
• Provide executive level point of contact for clients, regulators, external audit and other governance bodies
• Act as the senior in-region escalation point for client issues, regulatory and other matters across the business
• Provide leadership to governance committees sharing expertise, insights and ensuring cross functional participation
• Ensure a control environment that supports a compliance and risk culture.

• Lead collaboration across State Street Bank divisions to promote the franchise and create a strong outcome for our clients.
• Identify opportunities to partner with Institutional Services and Global Markets divisions to develop and deliver "One State Street" solutions to clients
• Attend executive meetings to ensure the highest level of connectivity and contribute to the tactical priorities of the business
• Lead initiatives designed to maintain GA and STT organizational culture, fiduciary mindset and improve employee experience
• Foster a culture of speaking up when there is an issue and group accountability
• Promote a culture of continuous improvement

• Executive presence to lead, inspire and motivate across different cultures and functional teams
• A combination of focus and flexibility - this role is both highly strategic and facilitative
• Talent to build, motivate and coach high-performing sales teams
• Ability to build executive-level client relationships, including C-suite engagement, that result in mutually beneficial partnerships
• Strong technical ability and investment acumen
• Successful experience setting, measuring, meeting and exceeding sales targets
• Ability to lead, prioritize and execute simultaneous projects and initiatives
• Ability to use data and metrics to set and drive strategic objectives
• Excellent interpersonal, problem-solving and influencing skills
• Proven ability to form and cultivate positive relationships with clients and internal colleagues
• Ability to thrive in a highly regulated environment that demands full compliance with policies and procedures

• Minimum of 15 years of experience selling to and/or servicing institutions
• 7+ years of meaningful sales leadership experience, including success positioning active strategies and exceeding growth targets
• Experience in an Investment Management organization, ideally with knowledge in sales management practices
• Experience in dealing with institutional and intermediaries business in the Americas
• Existing industry profile and relationships that can accelerate the success of sales initiatives
• Track record of building complex solutions with and for clients, including active and multi-asset class strategies