Responsibilities
ByteDance is a global incubator of platforms at the cutting edge of commerce, content, entertainment, and enterprise services - over 2.5 billion people interact with ByteDance products, including TikTok
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Want more jobs like this?
Get Business Operations jobs in São Paulo, Brazil delivered to your inbox every week.
Join us.
Team introduction:
Client Success team plays a pivotal role in supporting business unit in sales enablement and ad operations processes and execution. Also, the team plays an instrumental role of unlocking revenue through white-glove projects to address client's needs. The team is focused on 3 main pillars that consists in Solution Selling, Sales Enablement and Ad Operations.
About the Role
TikTok's Global Business Solutions is looking for a senior leadership for it Client Solutions Team. The role is a Product and Sales Activation position and It's mission is to fuel TikTok Client Solutions (TTCS) growth by enabling customers to achieve the most with our products today and shaping our products for tomorrow. This role will collaborate closely across partner teams such as Product Management, Marketing, Sales Ops, MI, and Sales.
Responsibilities
- Work closely with business units, core functions and support teams to lead, develop and implement strategic initiatives
- Identify, implement, and support opportunities for process improvement across the monetization organization
- Implement scalable programs and best practices across diverse teams to enhance and improve execution
- Coordinate and operationalize complex projects.
Responsibilities
- Set a fast-moving area of the ads business, such as creative maturity, personalization, and creator ads.
- Shape and manage the diverse stakeholder groups necessary to impact areas.
- Package and scale program outputs into actionable communications and activation programs that deliver meaningful changes in product strategy and client behavior.
- Grow and develop your multi-disciplinary team to uncover the next generation of challenges, opportunities, and programs.
- Participate as an executive leader in building the global auction capability both within TikTok and across the broader industry.
Qualifications
Minimum Qualifications
- Substantial experience in account management/client services roles in digital marketing-- biddable network experience a plus;
- Experience managing branding and performance advertisers with a deep understanding of their challenges;
- Ability to analyze data and identify insights to assess campaign performance;
- Proactive attitude with excellent project management, organizational, and analytical skills;
- Experience diagnosing and solving technical problems with product and engineering teams is a big plus;
- Strong verbal and written communication skills, ability to effectively translate technical language to non-technical stakeholders;
- Substantial experience managing large teams and leading XFN partnerships
- High attention to detail and very organized, self-starter, a fast learner with critical thinking, and a passion for TikTok.
Preferred Qualifications
- Portuguese and English fluency and Spanish are a plus since this position will focus on clients under the LATAM region.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2