Program Manager

Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.

The Marketing team at Snap articulates and brings to life who we are as a brand, why we exist, who we serve, and what value we have to offer. We are on a mission to build a best-in-class international marketing organization. With functions spanning global business and consumer marketing, consumer insights, creative, brand marketing, and marketing operations, the team enables and activates marketing initiatives across the entire Snap Inc. ecosystem. 

As a Program Manager on the Marketing team, you will be responsible for leading project management efforts for all consumer-facing projects on our Platform Marketing focused business areas. You will own and oversee all scoping, forecasting, planning, communications and processes for all projects under your remit. The Program Manager must have a proven track record of running large, highly complex, and ambiguous cross-functional projects and understand how to balance multiple priorities and stakeholders while keeping the team focused and on track. In addition, the Program Manager must constantly assess project risks and communicate solid contingency plans to the necessary stakeholders.

What you’ll do:

• Project Management 

  • You will review and assess all new briefs, and ensure briefs contain sufficient information prior to kick off 

  • You will partner with leadership from XFN teams (i.e. Comms, Global Brand Experiences, Camera Platform, Product) to properly plan and execute on work 

  • You will own the successful execution and delivery of projects for your Pod(s), in a variety of assignments (digital, video, events, OOH, etc.). For larger integrated campaigns or more complex XFN projects, you will act as the lead project manager with support from more junior members of the team.

  • You will oversee the project documentation and scoping, developing timelines and scopes for larger campaigns or more complex XFN projects. You ensure that the project documentation is in place for all projects across your Pod(s) . 

• Planning 

  • You will own a global calendar for your Pod(s) as well as individual timelines for projects

  • You will participate in a steering committee of Project Management and Operations leads in evaluating ways of working, new platforms, etc. 

  • You will own forecasting and scoping for all projects within your remit, working closely with Resource Management to ensure proper staffing is secured in advance 

  • You will participate in Snap’s annual strategic planning process for the Marketing team, providing clear estimates for all proposed work 

• Process 

  • You are focused on solving larger cross-pod issues and proposing improvements to workflow when needed, partnering with the Group Program Manager to execute improvements

  • You have an active interest in the development of the pods you oversee and improving ways of working. You always push for ways to find efficiencies across your pods.

• People Management 

  • You will act as point of escalation for project management and operational issues for your Pod(s) 

  • You are focused on the growth and improving the impact of the more junior team members reporting into you 

  • You have a vested interest in team building and are a natural collaborator; you lead fostering camaraderie, inclusivity, and teamwork

Knowledge, Skills and Abilities

• You are an extremely skilled communicator, able to own and facilitate conversations regardless of group size or seniority level. You know how to explain things clearly and drive decision making. You also know how to be an active listener, and can easily tailor your inputs and communication style based on the group

• You have a proven ability to work collaboratively with team members across departments (Leadership, XFN teams, Creative, Engineering, etc.) 

• You have superb leadership skills, communication, and stakeholder management skills.

• You have superb attention to detail, good judgement, and listening skills.

• You have a great attitude and a passion for Snap Inc.’s products and creativity.

Minimum qualifications:

• 10+ years of senior-level project and/or program management experience

• Bachelor's degree or equivalent experience in a related field

Preferred qualifications: 

• High competency and proven track record of program management of very large engagements, highly complex integrated campaigns. 

• Experience managing a high volume of creative and campaign types in parallel.

• Experience with various project types, including digital, video, events, and social.

• Experience working with project management tools (i.e. Smartsheet) 

• Experience as a people manager is a plus. 

• Experience working closely with C-level executives is a plus. 

• Previous experience working with Snap Inc. a plus. 

• Previous experience in AR is a plus. 

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid maternity & paternity leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at accommodations-ext@snap.com.

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid maternity & paternity leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!