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Job Category
Development & Strategy
Job Details
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
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Overview of the Role
We are looking for a Senior Manager, Business Operations to help drive large-scale impact and transform our business and technology processes. You will partner and work directly with cross-functional organizations company-wide including our product, engineering and leadership teams, our Business Technology teams, business partners groups to design and implement the processes and systems design to transform the way we do business. You'll use your knowledge and skills to define and drive execution of key initiatives & communicate business impact. Your ability to measure and action on data will be an essential aspect of the role. Your experience will bring a strong sense of forward looking vision, clear judgment in leading risk, driving deliverables and making adjustments when needed to stay on track as we align operational processes to our GTM strategy.
Responsibilities
- Lead: functional business and design requirements. Deliver with radical visibility. Be the "Go To" in leadership, clarity and visibility for the program.
- Drive: people across multiple teams to stay focused and moving forward on strategic goals while you purposefully run dependencies and remove obstacles that stand in between.
- See: around corners and anticipate risks. Find and resolve the issues before they become blockers.
- Partner: drive healthy relationships with diverse business, technical & non-technical roles spanning all organizational levels. Demonstrate your relationships to ensure innovative business and technical product solutions.
- Lead: the resource allocation and team optimization required for effective delivery.
- Influence: a diverse set of team members with your excellent relationships, commitment to driving good decisions.
- Innovate: and give to the evolution of our advancing Technology strategy across the company.
- Be: a catalyst for change and challenge others in the organization to change.
Experience/Skills Required
- Strong understanding of Salesforce & it's technology, infrastructure processes and lifecycle; ability to adjust and apply this knowledge in a dynamic environment.
- Develop and implement the strategic roadmaps, aligning with organizational objectives and priorities.
- Ability to collaborate, implement and run performance and expectations within a cross-functional, matrix management environment.
- Ability to put sophisticated processes into clear recommendations, use data to generate insights and recommendations.
- Build and handle repeatable and scalable enablement programs and strategies for your audiences.
- Work together with Leadership to drive enablement material for our internal and external audiences.
- Proven track record of successfully delivering multiple programs simultaneously, building appropriate relationships, processes and tools.
- Outstanding organizational, communication, interpersonal, relationship building skills conducive to collaboration; able to work well in a cross-functional, matrix management environment.
- Strong ability to pick up new technologies and methodologies.
- Energetic self-starter passionate about professional integrity and excellence with a positive attitude and contagious enthusiasm.
- Excellent problem solving skills with a history of hands-on, detailed orientation.
- Thrive in a dynamic, fast-paced, environment where you must take on multiple responsibilities and do what it takes to get things done.
- Knowledge of common PM tools (Smartsheets, PowerPoint, Excel, Word, Google docs, Lucid charts or other process documentation software).
- Exhibit curiosity, vision, business judgment, flexibility, understanding of the business, and ability to drive quality cross-functional deliverables.
- Desire to partner with technology and business teams to define strategy and requirements, scope, and shepherd initiatives.
- Power to influence peers / managers and build consensus while dealing with ambiguity.
- Expert with visualization, design and development of materials. *LI-Y
Accommodations
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Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all.
For Washington-based roles, the base salary hiring range for this position is $150,300 to $206,700.
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.