Senior Technical Program Manager(SCRUM, Safe, Agile, Project Manager, Stake holder management)

Our team within Mastercard - Data & Services:

The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that are used by some of the world's largest organizations to make multi-million dollar decisions and grow their businesses. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services.

Advanced Analytics Program:

Within the D&S Technology Team, the Advanced program is a relatively new program that is comprised of a rich set of products that provide accurate perspectives on Credit Risk, Portfolio Optimization, and Ad Insights. Currently, we are enhancing our customer experience with new user interfaces, moving to API-based data publishing to allow for seamless integration in other Mastercard products and externally, utilizing new data sets and algorithms to further analytic capabilities, and generating scalable big data processes.

We are looking for an innovative software engineering manager who will lead the team responsible for the design and build of a full stack web application and data pipelines, and thrive in a fast-paced, agile environment. This individual will partner closely with other areas of the business to build and enhance solutions that drive value for our customers.

Engineers work in small, flexible teams. Every team member contributes to designing, building, and testing features. The range of work you will encounter varies from building intuitive, responsive UIs to designing backend data models, architecting data flows, and beyond. There are no rigid organizational structures, and each team uses processes that work best for its members and projects.

Here are a few examples of products in our space:

Portfolio Optimizer (PO) is a solution that leverages Mastercard's data assets and analytics to allow issuers to identify and increase revenue opportunities within their credit and debit portfolios.
Audiences uses anonymized and aggregated transaction insights to offer targeting segments that have high likelihood to make purchases within a category to allow for more effective campaign planning and activation.
Credit Risk products are a new suite of APIs and tooling to provide lenders real-time access to KPIs and insights serving thousands of clients to make smarter risk decisions using Mastercard data.

Help found a new, fast-growing engineering team!

Position Responsibilities:
At Mastercard D&S, you will build revolutionary products that advance how businesses all over the world seize the most value from their data. As a senior technical program manager, you will:

Plan, execute, and deliver projects from inception to completion
Partner across roles and teams to ensure dependencies and risks are identified, well understood, and managed
Partner with Product Managers and Customer Experience Designers to develop a deep understanding of users and use cases and apply that knowledge to all engineering efforts
Manage and ensure the timely scoping, design, implementation, and release of complex features
Drive innovative improvements to team processes
Proactively identify roadblocks and challenges, and brainstorm and execute contingency plans throughout project execution
Establish and maintain clarity and visibility of project decisions, expectations, and milestones
Ensure high-quality outputs of all project milestones and dependencies
Mentor junior teammates
Guide and drive effective collaboration within all parties needed for project execution
Manage internal and external relationships and collaborate with any external vendors part of the project plan

Ideal Candidate Qualifications:

6+ years of experience working closely with engineering and product teams in an agile team environment
Experience breaking down problems, organizing work, planning sprints, and delivering technical programs in agile delivery models across multiple teams
Curious mindset and willingness to ask questions to identify solutions to faced challenges
Demonstrated experience building relationships, and partnering with many teams and roles
Enjoys diving deep to understand of the platforms capabilities and underlying technologies
Can communicate to executives, peers, and stakeholders with impact, eloquence, and authenticity
Customer-centric development approach
Passion for analytical / quantitative problem solving
Track record of identifying and implementing improvements to team development processes
Motivation, creativity, self-direction, and desire to thrive on varying team settings
Superior academic record with a degree in Computer Science, Engineering, or related technical field
Strong written and verbal English communication skills

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.