Control Management- Vice President

You are a strategic thinker passionate about driving solutions in financial analysis. You have found the right team.

As a Control Management- Vice President in our Finance team, you will have the opportunity to define, refine and deliver set goals for our firm. You will be part of our Central Controls Services (CCS) team, working in a dynamic and exciting environment. You will lead a functional CCS team, ensuring timely, accurate and consistent monitoring and reporting across multiple programs. You will also act as a central point of escalation, investigating operational challenges, implementing new processes and enhancing current controls. Furthermore, you will provide guidance to the Service Centre personnel on complex queries, ensuring a high standard of service.

• Leading the personnel within the functional team, ensuring tasks are delegated responsibly, performance is managed correctly, and the team is motivated effectively.
• Being aware of key business objectives and ensuring these are applied appropriately to all business activities. Taking ownership of all escalated issues, ensuring resolution is appropriate and timely, and taking necessary steps to mitigate future occurrences.
• Managing resources to ensure all tasks/duties are delegated appropriately, maintaining a high service level. Ensuring all team members are sufficiently trained on new CCS activities to continue the level of support to stakeholders.
• Ensuring effective quality assurance and integrity within the team, maintaining high standards and consistency of work internally while ensuring coherence with stakeholders.
• Providing timely, consistent, and accurate reporting of activities undertaken by the team, ensuring that the data is useful, timely, and accurate.
• Initiating extra activities and other management interventions wherever gaps in the processes are identified or issues arise, as needed.
• Acting as the point person for Business Control Managers for escalating issues, problem, and query management.
• Building strong working relationships with BCMs/BMs, Legal, and Compliance to contribute to improving outcomes, reducing conflict, and misunderstanding.
• Working with stakeholders to improve overall interactions and processes to reduce queries.
• Ensuring knowledge of the supported LOB is strong, with a deep understanding of business areas, functions, and activities. Identifying stakeholders and their requirements for communication and engagement, ensuring these are met.
• Providing the correct level of stakeholder management to ensure the overall team is not distracted by individual needs. Supporting and presenting when required to the CIB CCS Steering Committee, Working Group, etc. Involving in other key global, strategic initiatives, as directed.

• Strong staff management skills with the experience to lead a global XLOB team
• Experience in managing people's performance. Confident and effective communication skills both orally and in writing and with the ability to adapt style to suit the audience.
• Creative and innovative problem solver, with the ability to independently assess a wide variety of tasks
• Effective listening skills with ability to identify people's issues quickly. Ability to juggle multiple priorities and stakeholders demonstrated through strong organisational skills
• Effective leadership skills with the ability to command respect and create a sense of community amongst team members
• Strong interpersonal skills allowing effective working relationships to be built with team members, Control managers, Business managers etc.
• Strong influencing and negotiation skills
• Adaptable in working style and comfortable working within ever changing environment
• Can think and act in pressured and time sensitive situations
• Strong presentation skills including generating presentations and effectively communicating to senior management
• Experience in Financial Services, Control Oversight and/or similar role . Comprehensive understanding of Risk and Controls. Knowledge of CIB products