Harlem Children's Zone (HCZ) - a world-renowned education and poverty-fighting organization based in New York - seeks an enthusiastic, dedicated, and mission-aligned Family Service Coordinator for our Baby College GRADS Early Headstart Program.
With a generation of proof, our innovative work over the decades has achieved unprecedented results with measurable economic and social impact in Harlem and beyond. We are a preeminent thought leader in the education, youth development, and anti-poverty fields, informing policy and advocating for change at the local, state, and national levels. Called by President Obama "one of the most successful anti-poverty programs in history," we are sharing what we have learned with communities around the country and the world, inspiring widespread replication and changing the lives of millions beyond Harlem.
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The Baby College GRADS is an Early Head Start home-based program designed to promote the physical, social, emotional, and cognitive development of young children and families upon the child's birth through the first three years of their lives. The program runs for a full year and includes weekly home visits and socializations. The goal is to provide information and support to these families in accordance with the Performance Standards of Head Start to ensure children are raised happy, healthy and ready to learn.
The Family Service Coordinator will bring a passion for the mission of Harlem Children's Zone: break the cycle of intergenerational poverty with comprehensive, on-the-ground programming that builds up opportunities for children and families to thrive in school, work, and life.
We are seeking a Family Service Coordinator to work with a team of Parent Coaches, Family Aides, and an adult population of caregivers (newborn - 3 years old). The ideal candidate will engage and develop partnerships with families, co-supervise parent coaches to ensure quality services are being provided and maintain communication between families, service providers, and the early childhood programs.
Essential Duties and Responsibilities
- Recruit Head Start children and their families; register eligible children; orient families to program services
- Ensure a smooth transition for parents from Baby College nine-week program to Baby College GRADS program, Gems and other community centers and schools
- Manage children's attendance; and maintain full enrollment and required documentation of child's health record and diet history are up to date
- Maintain ongoing documentation of communication with families, referrals and follow-ups and maintain records of volunteer activities
- Conduct and monitor ongoing home visits, as needed; co-facilitate case management to ensure accuracy and timeliness of documentation with assigned direct service team; and communicate with parents on a regular basis
- Oversee staff to ensure compliance with funding and program requirements
- Identify workshops for the parent engagement course catalogue and attend trainings as required
- Coordinate parent engagement events directed towards Baby College graduates who are expecting and have children 0-36 months and recruitment of families
- Act as the liaison between parents and policy council and program management
- Assess individual/group education needs and interest of parents; involve parents in program leadership and governance
- Support Family Aides and Parent Coaches in daily operations as needed
- Perform other duties as assigned
- Available to work some Saturdays or evenings
Qualification, Skills and Knowledge Requirements
- A commitment to the mission and programs of HCZ
- Bachelor's degree preferred with at least 3 years related work experience
- Must have knowledge of Early Head Start and Head Start standards
- Interest in social work; parent involvement; community
- Must be able to think critically and strategically
- Excellent communication skills, both oral and written
- Bi-lingual speakers desirable, including French, Spanish and dialects of West African languages
- Energetic and able to do heavy walking
- Ability to work evenings and weekend hours
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
The compensation for this position is $56,000. To be considered, interested applicants must submit a cover letter and resume to hczcareers@hcz.org No telephone inquiries or recruiters, please. Replies will only be sent to qualified applicants. Harlem Children's Zone is an Equal Opportunity Employer.
HCZ is an EOE