About the role:
The Clinical Strategy and Outcomes Director will enhance the health outcomes and value delivered to Included Health members and customers by shaping the go-forward business and operational strategies in close collaboration with key Clinical, Product, and General Manager leaders. This individual will leverage clinical knowledge and expertise, as well as data-informed insights, to ensure Included Health continues to deliver meaningful impact for members and patients through its navigation, care management, behavioral health, and virtual care programs. We are specifically looking for a clinician leader with proven experience designing, implementing, and leading clinical programming in a fast-paced, matrixed organization. This position reports to the Included Health Vice President, Clinical Strategy and Outcomes.
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Responsibilities:
- Partner with General Managers and Clinical and Product leaders across the organization to design, implement, and refine high-priority clinical and non-clinical programs and services. Projects will range from operational improvement efforts to greenfield marketscan initiatives, and specific responsibilities will vary across projects.
- Remain up-to-date on emerging evidence in digital health, healthcare quality, primary care, and navigation
- Clinically represent Included Health products and services in external meetings with customers and consultants
Qualifications:
- MD or DO degree with completion of accredited residency program
- 2+ years of relevant consulting or clinical programmatic development experience
- Brings and applies deep content knowledge and expertise across multiple aspects of clinical care delivery, with experience practicing clinical medicine in inpatient and ambulatory settings
- Demonstrated experience successfully driving programmatic and clinical operational change through direct leadership and influence across clinical and non-clinical stakeholders
- Able to effectively communicate in a variety of formats and styles
- Comfort and proven ability utilizing a variety of data sources (quantitative inputs, qualitative assessments, and market insights) to derive insights and develop strategies
- Ability to thrive in unstructured, evolving environments
- Passionate about improving the quality and experience of clinical care delivered in the US healthcare system
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About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.
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Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.