Supervise a team of employees in conducting technical training activities
Key Responsibilities:
• Supervise employees including Technical Training Technicians, trainers, and employees to deliver the following, but not limited to: ensuring staff is appropriately trained to perform assigned work as per EHS requirement; responsible for all regular post-training metrics and responses required to monitor and/or improve training performance, provide regular progress reports and training metrics to management and cross-functional stakeholders
• Collect input and constructive feedback from production for possible integration into new hire or cross training programs, lead Technical resources in post training activities such as assessments of newly trained personnel, defect investigation and product teardowns related to operator workmanship
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• Develop, plan, and schedule Screening, Work Trial, and training activities (e.g., training room set-up) in response to Master Product Schedule (MPS) and New Product Introduction (NPI) business needs; present summary of plan to management
• Provide feedback and/or conduct performance reviews of Trainers and Trainees, including resolving performance issues
• Lead sections of improvement projects, partner with engineering on investigations and/or corrective actions, perform non-conformance investigations for review with engineering, assure documentation content is valid
• Participate in New Product Transfer and collaborate with various stakeholders on product qualification (PQ)
• Prepare training records to ensure audit compliance
• Other incidental duties
Education and Experience:
Bachelor's Degree in in related field , 3 years years experience substantial technical knowledge in assigned work area, and sufficient experience in related manufacturing, quality and/or product development engineering, with skill levels exceeding the requirements of the Supervisor I, with full responsibility for all personnel including hire/fire authority and handling all aspects of employee relations Required or
Technical Diploma in in related field, 5 years years experience supervisory experience Required or
Associate's Degree or equivalent in in related field, 5 years years experience supervisory experience Required
Other: Experience working in a medical device industry Preferred
Additional Skills:
• Solid working knowledge of training related methodologies and effectiveness measures
• Experience working in multi-cultural teams with cultural sensitivity
• Project management experience
• Proven expertise in Microsoft Office Suite with working knowledge of Enterprise Resource Planning (ERP) system, preferably JDE
• Excellent communication and interpersonal relationship skills; possessing strong collaboration skills in partnering with cross functional stakeholders in order to achieve objectives, as well as mediating differences to achieve consensus
• Full understanding of training and manufacturing procedures related to all stages of own area of responsibility
• Ability to analyze and adjust line/operation layouts to improve efficiency
• Full understanding of all aspects of processes and equipment used in assigned work
• Ability to work and excel within a fast paced, dynamic, and constantly changing work environment
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control