Technical Product Manager II

Hi, we're Oscar. We're hiring a Technical Product Manager II to join our payments infrastructure team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

As a Technical Product Manager II, you will work with the Payments infrastructure team to solve impactful, important, and interesting problems within the Payments domain. You’ll own improvements to our core systems from conception and ideation, through design and development, into deployment, and onto continued maintenance. You’ll be responsible for gathering and defining the products’ requirements, determining which features are feasible, identifying priorities, the timeframe for development, and validating the final product with the infrastructure teams’ key end-users - other Oscar engineers, product, operations specialists, finance and others across the organization. 

You will report to the Director of Technical Product Management.

Work Location

Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission.

If you live within commutable distance to our New York City office (in Hudson Square), our Tempe office (off the 101 at University Ave), or our Los Angeles office (in Marina Del Rey), you will be expected to come into the office at least two days each week. Otherwise, this is a remote / work-from-home role.

You must reside in one of the following states: Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Vermont, Virginia, Washington, or Washington, D.C. Note, this list of states is subject to change. #LI-Remote

Pay Transparency

The base pay for this role is: $131,200 - $172,200 per year. You are also eligible for employee benefits, participation in Oscar’s unlimited vacation program, company equity grants, and annual performance bonuses.

Responsibilities

• Define and execute on the vision, strategy, and roadmap for product investments that power platforms
• Define OKRs and KPIs to measure business and operational impacts, and relentlessly identify improvements
• Collaborate with engineers, product managers, and operations partners to gather insights on user needs and ship innovative functionality that improves operational and financial efficiency goals
• Articulate crisp and thorough requirements and clearly communicate them across stakeholders, incorporating data and user research insights
• Problem solve issues across teams to quickly diagnose root cause and move to resolution factoring in trade-offs on speed, scalability and quality
• Spearhead complex initiatives with ability to influence without authority. Manage timelines, cross-functional team accountability, and risk identification
• Compliance with all applicable laws and regulations
• Other duties as assigned 

Qualifications

• 4+ years of experience collaborating cross-functionally among engineers, designers, operations experts, and others in a Product Management or Product Management-adjacent role
• 2+ years of experience in driving rigorous prioritization processes
• 2+ years of experience with tech systems and understand basic technology infrastructure such as backend services, database relationships, and leveraging database tools such as SQL

Bonus Points

• 1+ years of experience with payments technology and/or fintech experience with a strong understanding of payments technology, including payment gateways, processors, and payment methods
• AWS Certified Cloud Practitioner certification or knowledge to that level
• Experience working with Jira, Zendesk and other service, backlog, and project tracking tools.
• Ability to query, manipulate and analyze data and relational data models demonstrated by 2+ projects leveraging SQL and/or Python.
• Experience managing relationships with third party vendors. 
• Experience working with users that are of a highly technical background (e.g. software engineers, infrastructure engineers) and non technical background (e.g. Finance, Operations).
• Strong technical knowledge of cloud technologies, cloud-native microservices architectures.
• Stakeholder and project management experience including the ability to manage projects, deadlines, and handle prioritization with competing pressures using Scrum or other Agile methodologies.
• Understanding of the full Software Development Lifecycle (SDLC) from ideation through sunset where scope may not be clearly defined and the problem space may shift.
• Ability to work independently to meet clear objectives.
• Ability to motivate teams that do not report directly to you.