Please note that this is a hybrid position and can be based out of:
- Camp Hill, PA
- Rancho Cordova, CA
- Alpharetta, GA
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Responsibilities:
- Provides process improvement and project leadership for divisional and enterprise projects.
- Acts as business system lead for divisional inventory of process maps and workflows, developing and deploying tactical solutions to solve business issues at both divisional and enterprise levels.
- Participates in the development, documentation, and management of project plans including requirements gathering, design, risk analysis, testing, implementation, and maintenance.
- Transforms data into impactful business insights, strategy recommendations and implementation plans to improve key performance metrics for the business.
- Gathers information from internal and external stakeholders to document business, process, functional, and/or data requirements.
- As part of project plan design and management, performs dependency analysis, functional design review, workflow analysis, use case analysis, and data and process modeling.
- Prepares and plans all aspects of the Requirements discipline, including controlling or participating in estimating, feasibility analysis, meeting facilitation, management, and executive reporting, change request management, issue tracking, and process improvements.
- Develops and maintains divisional/enterprise financial, costing, and productivity models.
Qualifications:
- 4 or more years business analysis experience with a bachelor's degree or equivalent experience in lieu of a degree. High school diploma/GED required.
- Business analysis experience in a center of excellence or consulting role, supporting large teams of business and executive management.
- Healthcare or dental insurance experience.
- Expert knowledge and experience with financial, process and data-driven structured analysis techniques.
- Strong analytical and problem-solving skills to evaluate business processes and recommend effective solutions.
- Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly while maintaining excellent attention to detail.
- Familiarity with Delta Dental products, policies, claims, eligibility, and guidelines.
- Proficient in Metavance, Formworks, and Pega (Grievance and Appeals) with an understanding of the clinical space.
- Ability to interact with all levels of personnel and communicate clearly in a professional manner.
- Working knowledge of SQL, Visio, and Microsoft Office Suite.
- Certified Project Management Professional (PMP) a plus but not required.
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. $74,000 - $170,900
Additional Information:
Rewards to make you smile! We don't just want to make our customers happy - we want to give our employees a reason to smile, too. Delta Dental's comprehensive benefits package includes:
- Generous paid time off plus 12 holidays and your birthday off!
- Low-cost premium medical insurance options
- 100% paid dental and vision insurance
- Generous 401(k) matching and flat contribution
- Social responsibility and volunteer opportunities, including 16 paid volunteer hours annually
- Employee LiveWell program, focusing on overall employee well-being
- Fertility and diabetes benefits
- Employee discount program: AT&T/Verizon, entertainment, travel, and more!
- Culture of learning: career development and tuition reimbursement
- Career growth: we love promoting from within
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Please note, Delta Dental will not sponsor applicants for work visas for this position.
#LI-Hybrid