At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.This position is remote, but MUST sit in the state of Arizona.Position Summary
This position provides marketing communications support to Mercy Care. Mercy Care is a not-for-profit Medicaid managed-care health plan, serving AHCCCS members in Arizona since 1985. Mercy Care provides access to physical and behavioral health care services for Medicaid-eligible families, children, seniors, and individuals with developmental/cognitive disabilities. Among those to whom we provide access to these services are members who are eligible for both Medicare and Medicaid (AHCCCS). We do this through our dual-eligible special needs plan, Mercy Care Advantage.Mercy Care is administered by Aetna Medicaid Administrators, LLC, a CVS Health Company. This position is 100% dedicated to Mercy Care.The Marketing Communications Account Manager's main role is to create and execute marketing communications plans and materials to support business strategies and to favorably position Mercy Care as the Medicaid health plan of choice in Arizona.This role provides marketing communications consultative services, including writing, editing, collaboration with creative teams and vendors, and applicable project management to assigned business areas within the health plan. Responsibilities include:• Consulting with stakeholders as appropriate. These may include internal leadership, members, providers, community partners, regulators and other key stakeholders, on marketing/communications initiatives critical to health plan success.
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• Planning, developing and executing communications campaigns and materials (e.g., publications, marketing materials, digital ads, , scripts, special events, meetings) as applicable. These will include member-directed communications and may also include provider-directed communications depending on business need.
• Managing communications projects end to end (e.g., budget, resources, development, production, distribution, evaluation).Health care is a highly regulated industry. This role also serves as a subject matter expert in the achievement and maintenance of accreditation activities, successful completion operational reviews/audits and adherence to federal, state and internal policies and procedures.About our team:
Mercy Care's Marketing Communications team is a smaller team with an entrepreneurial approach to serving our members, providers, other external stakeholders and colleagues. Our teammates each have a general area of focus, but are also tapped to fill in on different types of projects depending on the business need.We value creativity, especially in creating solutions for different situations. We function on multiple cross-functional teams, often for large-scale organizational initiatives.We care about integrity, accountability, and the people we serve. We love working together, and we'd love to have you join us.Required Qualifications
Arizona residency is required.
7 years' minimum experience in marketing, communications, public relations, and/or journalism (or any combination).
Strong writer, including AP style; skilled use of MS Office, Canva; understanding of graphic design processes, commercial printing processes.
Experience in social media and crisis communications.
Relationships with local media, reporters, publishers.
Understanding of Arizona and its unique cultural differences and considerations.
This position is a full-time work at home position, with occasional need to represent Mercy Care in the community. High-speed internet connectivity at home is required.Preferred Qualifications
Experience in Medicaid and/or Medicare communications and marketing
Experience in healthcare marketing/communications/public relations
Understanding of Arizona's healthcare industry, including political issues/landscape
Bilingual in Spanish
Medicaid lived experienceEducation
Minimum of a bachelor's degree in marketing, communications, public relations or journalism or equivalent experience required. Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:$60,300.00 - $132,600.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.