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Civic Financial Services

SVP, Application Development & Support

Los Angeles, CA

Civic Financial Services is a private money lender, specializing in the financing of non-owner-occupied residential investment properties. CIVIC provides Mortgage Brokers and Real Estate Investors with a fast, cost effective funding source for their real estate investment needs.

CIVIC is committed to creating a workplace where our people thrive, which translates into a culture of inclusion, recognition, and success for our teammates and clients alike. Since 2016, CIVIC has been recognized by Best Workplaces and Fortune as a Great Place to Work, and CIVIC's employee engagement ranks among the top 5% of companies nationally.

Whether you are an entrepreneur, an innovator, a game changer, a creative, a problem-solver, a thinker, or an operator we have all kinds. CIVIC is the place for smart, ambitious, dedicated people who work hard and play nice.

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Yes, our business is in real estate investing... but our greatest investment is in you!

The SVP, Application Development & Support is responsible for leading the launch, maintenance, and enhancements of CIVIC's various technology products. The SVP will be working closely with Senior Management teams from various departments including Sales, Marketing, Operations, Treasury, Accounting, Compliance, Lending and Human Resources with the objective of aligning technology applications and infrastructure with each business unit's strategic goals and tactical objectives. This SVP will be responsible for all software development and engineering for all Civic core Loan origination systems including Self-serve Portals for loan origination, processing, underwriting, Closing and Post-Closing functions. Civic utilizes Azure PaaS for most core systems utilizing an enterprise web service architecture. You will manage and align multiple engineering teams and disciplines (such as Web, API, Data, QA, and SDET) to achieve engineering and product goals.

What you'll do:

  • Act as primary advocate between the business and IT to prioritize, acquire, develop and implement business technology solutions.
  • Manage the day-to-day support of 3rd party and internally developed applications, serving as the primary liaison between business units and developers or 3rd party vendors.
  • Responsible for the application Change Management framework in publicly traded, FDIC regulated environment
  • Develop the application architecture utilizing a Secure Software Development Framework (like NIST SSD or similar) aimed at guaranteeing secure applications.
  • Collaborate cross-functionally with the Product, Analytics, Data Science, and Finance teams to align product and technical roadmaps and financial goals.
  • Serve as IT Liaison for project management and planning activities between departments.
  • Review and analyze existing business unit's work processes. Identify and document areas of improvement for streamlined processes where technology could have an impact as a solution.
  • Support strategic planning for IT systems and Application Development. Examine the competition, the market, the vendors and evaluate current options. Present a synthesized vision and a phased plan that is aligned with company strategic objectives. Update plan as market conditions, company strategy, technology and other factors continue to change.
  • Prioritize all projects submitted by the divisions. Evaluate short-term requests against long-term plan.
  • Provide high-level functionality requirements, goals and success factors for each new project. Review and approve detailed functional requirements.
  • Proven leadership skills managing the IT Application Development teams.
  • Collaborate with senior developers to design software architectures, deploy frameworks, and leverage cutting-edge big data technologies and services
  • Develop and deploy engineering best practices, guidelines, procedures, and documentation
  • Involved with interviewing and hiring decisions.
  • Prepare and deliver employee performance evaluations, goal planning, and counseling.
  • Manage, support, coach and train staff.

What you'll need:

  • BA/BS degree in Business Management, Computer Science or related field; or a combination of education and experience
  • 10+ years management experience within the IT department for a lending institution or a core financial data processing provider, or similar experience
  • 10+ years of experience with software development and software development life cycle, preferably in a regulated entity
  • 7+ years of experience managing full-cycle software development teams in a PaaS cloud environment required.
  • 7+ years of experience with software project management and program management
  • 5+ years of experience in using Azure DevOps (ADO)
  • 5+ years of experience with ETL, databases, data warehousing, and data engineering
  • 5+ years of experience with web applications and service-oriented architecture
  • Experience with SQL, data business review
  • Deep understanding of the latest landscape in lending products
  • Experience with large IT system implementations
  • Extensive experience with systems, installation, rollout and training
  • Strategic planning, operating and capital budget knowledge and experience required
  • Knowledge of financial/business analysis techniques
  • Knowledge of current trends and developments in Information Technology
  • Strong written and verbal communications skills with Technical/Non-Technical audiences
  • Experience supporting and developing a wide variety of business applications
  • Process Improvement experience
  • Systems planning
  • Strong project management and organizational skills
  • Review and be knowledgeable of departmental and human resource's policies & procedures

What's in it for you?

We have a strong focus on going above and beyond when it comes to caring for our team members and our communities. In addition to traditional benefits like health insurance, casual Fridays, paid vacation, holidays and sick leave, we are proud to offer these unique and enriching work perks:

  • Celebrations: When we say we "work hard and play hard," we mean it! We like to celebrate often via onsite, offsite, and virtual happy hours, themed parties, parking lot BBQ's, milestone ceremonies, birthday gift cards, and Workout Tuesdays (to name a few).
  • Investments: As we are in the lending space, we believe we should consistently and frequently invest in our CIVIC team. We support our teammates in paying off student debts and invest in your education with a tuition reimbursement program.
  • Flexible Work Environment: Work-life balance is important. We work with you to determine the best work style for you and CIVIC.
  • Office Life: We like to make sure that when you are in the office, you are well fed and can access the resources you need. Our kitchens are stocked with snacks and beverages, and we have created an office spaces dedicated to collaboration, focus time, creativity while ensuring team members safety.
  • Education: We offer an online curriculum of courses through our own CIVIC University. We also created programs to support you and your manager in career development discussions.
  • #CIVICCares Initiative: From beach cleanups, food and clothing drives, building homes for Habitat for Humanity, to volunteer hours, CIVIC provides several opportunities throughout the year for our team to step outside the office, bond, and come together to give back to our local communities.

At CIVIC, we are committed to the principles of diversity, equity, inclusion and equal opportunity. We build teams and grow talent that reflect the diversity of the clients and communities we serve. Diversity of background, experience and perspective adds value and depth to our teams and creates better business results.

CIVIC is an equal opportunity and affirmative action employer. We take pride in building a workplace culture where all employees feel supported and respected, and have equal access to career and development opportunities without regard to race, religion/creed, color, national origin, age, marital status, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity/expression, sexual orientation, veteran status, physical or mental disability, medical condition, military status, genetic information, or any other characteristic protected by federal, state or local laws.

If you would like to request an accommodation due to a disability, please contact us at [email protected]


Client-provided location(s): Los Angeles, CA, USA; Redondo Beach, CA, USA
Job ID: civic-opBplfwu
Employment Type: Other