At Bozzuto, it's all about experience. Whether it's the experience you bring, gain or give, we want your journey to be exceptional. Guided by our core values of creativity, concern, passion and the pursuit of perfection, we've been creating inspiring, engaging and vibrant communities for three decades.
Why do we do it? Because home is where aspirations are pursued and memories unfold. We believe in the power to impact the lives of the people we touch through the delivery of extraordinary experiences.
As the premier partner in third party multi-family property management, Bozzuto has thoughtfully and strategically built the business by committing to protecting the strong company culture, delivering operational excellence to our residents, and remaining a valued partner to our clients. We are experiencing significant growth, actively expanding our footprint in various markets, and seeking an operations professional to support and drive operational excellence for our clients.
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Primary Responsibilities:
You will specifically contribute to the property achieving the operational and financial goals by processing rental payments and managing delinquency. This position works closely with the General Manager and the Regional Property Manager of each site, to assist with daily operation activities to include focusing on rental collections, managing, and mitigating resident delinquencies and developing resident retention initiatives. You will work on components of larger projects for property occupancy, decreasing vacancies, increasing revenues and reporting.
As a Multi-Site Resident Accounts Manager your primary responsibility is to oversee the rental collection process and manage and resolve account delinquencies for a portfolio of about 5 properties. Specifically, this includes:
- Prioritizing efficient rental collections, posting rents, employee rent deductions, daily deposits, issuing late notices and non-sufficient funds notifications and small balance letters in a multijurisdictional environment.
- Bad debt collection processing and reporting.
- Completing Accounting Month End pre-close and closing process.
- Delinquency follow-up and reporting to the regionals and ownership (including operations calls).
- Communicating directly with ownership regarding any resident related accounting matters.
- Completing Notice to Vacate Acknowledgement letters.
- Managing eviction process to include filing legal proceedings in accordance with county codes.
- Supervising resident account ledgers.
- Responding to resident account inquiries in a timely manner.
- Ensuring timely payment of onsite bills via online payments & check deposits
- Processing final billing of all resident accounts at time of move-out.
- Completing BPI (best practices initiative), prelim reports and calls (per property AME schedule).
- Participating in property accounting calls as needed
- The position operates on a hybrid work schedule, which allows for 1 day of remote work. The schedule for the remaining days in the workweek will vary by market (a combination of days onside and/or in a corporate location).
- Previous experience in a property manager role required
- Incumbent must work at a property in the Florida market
- A college degree preferred
- Bilingual language abilities in English and Spanish
- Strong Financial Analysis, Budgeting, P&L Management skills.
- Experience in luxury or market-rate segment is preferred.
- Experience should include some knowledge of industry software systems; preferably Yardi.
- Understanding of Housing and Subsidy Programs (per jurisdiction covered by the role).
At the core of our business is the talent on our teams, and we are committed to taking care of the teams so they can deliver great experiences to our residents. In addition to an award-winning culture and amazing work spaces, Bozzuto offers a wide range of programs to support the overall health of you and your family. Our benefits take into consideration everything from career development, retirement, family matters and health and wellness. Working on our team and in this position, you can expect:
- Competitive Compensation. Salary range: $ 90,000-$100,000
- Health & Wellness Benefits. We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price.
- Paid Leave. We provide 20 days of paid time off plus holidays.
- Retirement Planning. We offer a 401k program with a company match.
- Tuition Reimbursement. Plus many other programs to support career development and growth.