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Principal Business Systems Analyst – Middle Office

Pleasanton, CA

Get to Know Us:

It's fun to work in a company where people truly believe in what they're doing!

At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications.

Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.

Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers.

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Work, Play and Grow at BlackLine!

Make Your Mark:

We are on the lookout for an experienced Principal Business Systems Analyst to spearhead the optimization of our business processes in the areas of Quoting, Contracting, and Bookings. This role demands a deep understanding of the transactional aspects of Sales Operations and Legal teams. The ideal candidate will be adept at navigating the complexities of cross-functional impacts, especially concerning Sales, Legal, Finance, and Renewal teams. Proficiency in the Salesforce platform and familiarity with CPQ, Billing, and CLM systems like Zuora and Conga are highly desirable. As the primary liaison between business stakeholders and the IT organization, this role is crucial for transforming our approach to these core business processes through strategic IT solutions.

You'll Get To:

  • Act as the primary IT point of contact for Sales Operations and Legal teams, thoroughly understanding and effectively translating business requirements into actionable IT strategies and solutions.
  • Lead the analysis, redesign, and implementation of business processes related to Quoting, Contracting, and Bookings, ensuring alignment with overall business goals.
  • Gather, document, and validate requirements from business counterparts, proposing innovative business processes and solutions to improve efficiency and effectiveness.
  • Facilitate cross-functional collaboration between Sales, Legal, Finance, Renewal teams, and IT, ensuring smooth implementation and adoption of new processes and systems.
  • Oversee the delivery of technology solutions from inception through to completion, coordinating with technical development teams within the IT organization.
  • Serve as a subject matter expert on the Salesforce platform, CPQ, Billing, and CLM systems (e.g., Zuora, Conga), leveraging these tools to meet business needs.
  • Continuously monitor and assess new technologies and best practices in the domain, recommending improvements to maintain competitive edge and operational efficiency.

What You'll Bring:

  • Bachelor's degree in Information Technology, Business Administration, or related field.
  • Minimum of 7 years of experience in a Business Systems Analyst role, with extensive experience in Sales Operations, Legal processes, and the associated technology solutions.
  • Strong understanding of Salesforce, as well as CPQ, Billing, and CLM systems like Zuora and Conga.
  • Proven ability to analyze and redesign business processes, with a track record of implementing successful process improvements.
  • Excellent project management skills, with experience leading cross-functional projects.
  • Superior communication and interpersonal abilities, capable of engaging and influencing stakeholders at various levels.
  • Analytical thinker with a problem-solving orientation and meticulous attention to detail.

Thrive at BlackLine Because You Are Joining:

  • A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation!
  • A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
  • A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.

BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.

BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week.

Salary Range:

USD $201,000.00 - USD $269,000.00

Pay Transparency Statement:

Placement within this range depends upon several factors, including the applicant's prior relevant job experience, skill set, and geographic location. In addition to base pay, BlackLine also offers short-term and long-term incentive programs, based on eligibility, along with a robust offering of benefit and wellness plans.

Client-provided location(s): Pleasanton, CA, USA
Job ID: blackline-4507-en-us
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Happy Hours
    • Snacks
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Leadership Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Woman founded/led