AppFolio is more than a company. We’re a community of dreamers, big thinkers, problem solvers, active listeners, and multipliers. At every opportunity, we set the pace while delivering innovation built to carry real estate into the future. One in which every experience feels effortless, yet meaningful. Where customers are empowered to take on any opportunity. We show up as one team, connected by our values to be a force for good. Because together, we have the power to create extraordinary outcomes for our customers, our communities, and ourselves.
The Sr. Program Manager, FolioScreen, will spearhead the development, implementation, and continuous maturation of AppFolio Screening’s first-line compliance operations program. This program will proactively mitigate risk, safeguard business interests, enhance operational accuracy and efficiency, and ensure customer and consumer expectations are consistently met.
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Your impact
- Oversee and, through a partnership with the Legal and Compliance team, continually evolve a scalable compliance program that can accommodate Screening growth and the dynamic regulatory landscape.
- Managed first-line risk mitigation and compliance initiatives, including the continuous improvement of the Accuracy Oversight Program and resolution of findings.
- Led all Screening compliance functions as the primary owner, managing escalations, investigations, regulatory engagements, and customer violations, while also serving as the key contact for ensuring product and marketing content compliance and working with cross-functional teams to reduce overall compliance risks.
Qualifications
- Cross-functional Collaboration: Demonstrated ability to build and maintain strong, productive working relationships with diverse stakeholders across various departments (e.g., Legal, IT, Product, Engineering, Sales, HR, Finance, and Internal Audit) to drive compliance initiatives.
- Communication: Excellent written and verbal communication skills with demonstrated ability to tailor communication style and content appropriately for different stakeholders, ensuring clarity, engagement, and understanding.
- Taking Action & Delivering Results: Demonstrated experience in designing, developing, implementing, and maturing compliance programs, policies, and procedures from the ground up or significantly enhancing existing ones
Must have
- 7+ years of experience in compliance, risk management, legal, audit, or program management roles. (Screening industry knowledge is a plus)
- Proven experience leading and managing complex programs in collaboration with cross-functional teams
- Extensive experience in identifying, assessing, mitigating, and monitoring compliance risks. This includes conducting risk assessments and developing risk mitigation strategies
- Experience interacting with regulators, auditors (internal and external), and managing regulatory examinations or inquiries
Location
Find out more about our locations by visiting our site.
Compensation & Benefits
The compensation that we reasonably expect to pay for this role is: $114,400 - $143,000. The actual compensation for this role will be determined by a variety of factors, including but not limited to the candidate’s skills, education, experience, and internal equity.
Please note that compensation is just one aspect of a comprehensive Total Rewards package. The compensation range listed here does not include additional benefits or any discretionary bonuses you may be eligible for based on your role and/or employment type.
Regular full-time employees are eligible for benefits - see here.