Droga5 - Account Director

Job Summary

The Account Director is the day-to-day lead of the team, the work and oversees the process at scale, while also serving as strategic partner to the day-to-day and senior clients. The Account Director works closely with the Account, Strategy and Creative leads on the business to set the tone and pace of a business and helps to ensure that both vision and tone are understood and reflected by everyone on the team.

Job Responsibilities

• Drive the client relationship by knowing their organization and business inside and out, act as their trusted partner and lead daily contact
• Express strong input on strategy and a clear point of view on creative work and clearly articulate the agency's position and point of view during client presentations
• Provide guidance and training to the rest of the account team
• Motivate the client, the agency and the team to develop the best work, and foster an environment where everyone feels supported and brave about ideas

• Articulate macro business context and agency ambition and mobilize the team to deliver on it
• Partner with senior day-to-day clients' and serve as their trusted voice
• Strategize and architect the agency's best approach to situations, thinking several steps ahead and considering all the potential repercussions
• Manage divergent opinions with confidence-internally and externally-creating an aligned path forward
• Manage staffing allocations and flighting to ensure team and agency are set up for success while working efficiently and profitably
• Build staff plans and fee proposals and provide input on annual statements of work with an informed point of view
• Lead meetings with clarity and direction of purpose, and confidently guide the conversation to desired outcome

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Qualifications

Basic Qualifications

• Minimum of 4 years of client management experience or similar experience

Preferred Qualifications

• Bachelor's degree inarelated field, or equivalent training and/or experience
• Experience working in or with an advertising agency
• Leadership/management experience
• Advanced knowledge of key business tools: Google Slides, Microsoft software
• Familiarity with accounting/math principles
• Strong client-service orientation and ability to handle and resolve issues and formulate new business opportunities
• Flexible to evolving responsibilities and last-minute changes
• Influential and effective leadership skills
• Flexibility to travel when needed

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