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Droga5 - Account Director

3+ months agoNew York, NY

Who we are

Droga5, part of Accenture Interactive, is a creative agency with offices in New York, London and Tokyo. From integrated communications and experience innovation to business design, Droga5 exists to build and sustain the most influential brands of the 21st century through creativity. Droga5 was founded in 2006 and has been recognized as Agency of the Year more than 25 times and was named both Ad Age and Adweek's Agency of the Decade (2010-2019). Visit or @droga5 on all social platforms to get to know us better.

Account Management @ Droga5

The discipline of Account Management exists to create an environment for great work to thrive. Account Management sets the tone, pace and ways of working. Account people have to weigh and balance client needs with agency ambitions to determine the vision, and then make sure everyone is clear on that vision and how to get there. Account Managers create a path to getting great work that moves our clients' business and delivers on Droga5's unmatched creative ambition.

Job Summary

The Account Director is the day-to-day lead of the team, the work and oversees the process at scale, while also serving as strategic partner to the day-to-day and senior clients. The Account Director works closely with the Account, Strategy and Creative leads on the business to set the tone and pace of a business and helps to ensure that both vision and tone are understood and reflected by everyone on the team.

Job Responsibilities
  • Drive the client relationship by knowing their organization and business inside and out, act as their trusted partner and lead daily contact
  • Express strong input on strategy and a clear point of view on creative work and clearly articulate the agency's position and point of view during client presentations
  • Provide guidance and training to the rest of the account team
  • Motivate the client, the agency and the team to develop the best work, and foster an environment where everyone feels supported and brave about ideas
  • Articulate macro business context and agency ambition and mobilize the team to deliver on it
  • Partner with senior day-to-day clients' and serve as their trusted voice
  • Strategize and architect the agency's best approach to situations, thinking several steps ahead and considering all the potential repercussions
  • Manage divergent opinions with confidence-internally and externally-creating an aligned path forward
  • Manage staffing allocations and flighting to ensure team and agency are set up for success while working efficiently and profitably
  • Build staff plans and fee proposals and provide input on annual statements of work with an informed point of view
  • Lead meetings with clarity and direction of purpose, and confidently guide the conversation to desired outcome
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Basic Qualifications
  • Minimum of 4 years of client management experience or similar experience
Preferred Qualifications
  • Bachelor's degree inarelated field, or equivalent training and/or experience
  • Experience working in or with an advertising agency
  • Leadership/management experience
  • Advanced knowledge of key business tools: Google Slides, Microsoft software
  • Familiarity with accounting/math principles
  • Strong client-service orientation and ability to handle and resolve issues and formulate new business opportunities
  • Flexible to evolving responsibilities and last-minute changes
  • Influential and effective leadership skills
  • Flexibility to travel when needed
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Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

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Job ID: AccentureInc-R00018372
Employment Type: Other