Laszlo Bock, Google’s former Senior Vice President of People Operations, estimates that he’s personally reviewed more than 20,000 resumes over the course of his career.
First of all, we’re sorry for him.
But secondly, we’re pretty sure he knows a thing or two about what makes a top resume and—perhaps more importantly—why one would get tossed in the trash.
In fact, he shared his insights in a LinkedIn Influencer post. Here’s what he had to say about the five biggest mistakes he sees candidates making, plus our expert tips for making sure your resume doesn’t include any of these blunders.
Mistake #1: Typos
We know—you’ve heard it. But while “this one seems obvious,” Bock writes, “…it happens again and again. A 2013 CareerBuilder survey found that 58% of resumes have typos.”
Have someone else read your resume—often, other people can more easily spot errors because they haven’t been staring at the page for hours. If that’s really not possible, use Muse Editor-at-Large Adrian Granzella Larssen’s tips for proofreading your own resume: “It’s helpful to temporarily change the font, or to read your resume from the bottom up—your eyes get used to reading a page one way and can often catch new errors when you mix the format up.”
Finally, once you’ve reviewed it, stop making those final tiny changes. “People who tweak their resumes the most carefully can be especially vulnerable to this kind of error,” explains Bock, “because they often result from going back again and again to fine tune your resume just one last time. And in doing so, a subject and verb suddenly don’t match up, or a period is left in the wrong place, or a set of dates gets knocked out of alignment.”
Mistake #2: Length
Thinking about letting your resume creep onto the next page? Think again. “A good rule of thumb is one page of resume for every 10 years of work experience,” says Bock. “A crisp, focused resume demonstrates an ability to synthesize, prioritize, and convey the most important information about you.”
For most of us, Bock’s rule of thumb means one page—two, tops. If you’re having trouble squeezing all of your experience onto one page, remember that a resume doesn’t have to (in fact, shouldn’t) be a chronicle of your entire career history—it should be a marketing document that uses your relevant skills and experiences to illustrate to the hiring manager why you’re the one for the job. To hone in on what really matters and cut the fluff accordingly, try Muse writer Liz Elfman’s tips for getting everything on one page.
Mistake #3: “Creative” Formatting
When it comes to resumes, Bock says, substance definitely matters more than style. He’d definitely prefer to see a simple, traditional, perfectly formatted resume than something creative that’s tough to read. “Unless you’re applying for a job such as a designer or artist, your focus should be on making your resume clean and legible,” he writes.
When in doubt, go simple and spend most of your time sharpening your bullet points rather than making them look great. (In fact, make your life really easy and download one of these resume templates.) Then, make sure the formatting looks great no matter what program it’s opened in. As Bock recommends, “If you can, look at it in both Google Docs and Word, and then attach it to an email and open it as a preview.” Saving your resume as a PDF rather than a .doc file should help alleviate any formatting problems in different programs.
Mistake #4: Confidential Information
In his post, Bock shares a story of candidate who worked for a top consulting firm with a strict confidentiality policy. So, when the candidate wrote on his resume that he “consulted to a major software company in Redmond, Washington”—a.k.a. Microsoft—he was immediately rejected. Sure, the candidate didn’t break the policy, per se—but he definitely didn’t inspire trust in his potential employer.
For anything you put on your resume (or say in an interview, or publish on a blog, you get the picture), follow the New York Times test, says Bock: “If you wouldn’t want to see it on the home page of the NYT with your name attached (or if your boss wouldn’t!), don’t put it on your resume.”
RESUME MISTAKES CAN SINK YOUR CHANCES
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Mistake #5: Lies
As Bock explains: “People lie about their degrees (three credits shy of a college degree is not a degree), GPAs (I’ve seen hundreds of people "accidentally" round their GPAs up)… and where they went to school (sorry, but employers don’t view a degree granted online for "life experience" as the same as UCLA or Seton Hall). People lie about how long they were at companies, how big their teams were, and their sales results, always goofing in their favor.”
And we probably don’t have to tell you what hiring managers think about that.
Just remember what your mama told you: Honesty is always the best policy. If you feel like there’s part of your background that’s not quite up to snuff, your best bet is creative—but truthful—positioning. To apply for a job you’re underqualified for, highlight transferable skills, or follow these tips from Muse Master Coach Jenny Foss to craft your education section when you don’t think your degree (or lack thereof) will impress.
These mistakes seem pretty basic, but if Google sees them all the time? You can bet every other employer does, too. The good news is, they’re all totally avoidable. Make sure your (one- to two-page) resume is squeaky clean, and you’re already ahead of the game.
Photo of person on laptop courtesy of Maskot/Getty Images.
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