1,249 jobs for "Lead Customer Service Engineer"

Technical Program Manager - Optical Transport Network (OTN)

At TikTok - Sydney

Posted on Nov 6

View job Apply on company site

Manufacturing Manager - Materials, Planning and Execution

At GE Vernova - Markham

Posted on Nov 4

View job Apply on company site

Project Manager - Digital Integration Solutions

At Eaton - Sandston

Posted on Oct 30

View job Apply on company site

Project Manager - Digital Integration Solutions

At Eaton - Hanover

Posted on Oct 30

View job Apply on company site

Project Manager - Digital Integration Solutions

At Eaton - Manassas

Posted on Oct 30

View job Apply on company site

Downstream Supply Chain Planning Leader

At Schneider Electric - Columbia

Posted on Oct 26

View job Apply on company site

Senior Program Manager

At Leidos - Washington

Posted on Oct 22

View job Apply on company site

Application Engineer III

At Applied Materials - ChunAn

Posted on Oct 20

View job Apply on company site

3Phase Power L2 Technical Support Representative

At Schneider Electric - Dallas · Nashville

Posted on Oct 20

View job Apply on company site

Site Manager Newcastle

At Eaton - Mascot

Posted on Oct 16

View job Apply on company site

Site Manager TAS

At Eaton - Rowville

Posted on Oct 16

View job Apply on company site

Principal Product Manager, Services

At Palo Alto Networks - Santa Clara

Posted on Oct 15

View job Apply on company site

Project Leadership Specialist

At GE Vernova - Suzhou

Posted on Oct 14

View job Apply on company site

Warehouse Manager

At Diageo - Montgomery

Posted on Oct 9

View job Apply on company site

Supply and Inventory Planner

At Cargill - Bengaluru

Posted on Oct 9

View job Apply on company site

Director, Product Software Architecture and Eng

At Equinix, Inc - Remote / Flexible

Posted on Oct 8

View job Apply on company site

Director, Product Software Architecture and Eng

At Equinix, Inc - Remote / Flexible

Posted on Oct 8

View job Apply on company site

Director, Product Software Architecture and Eng

At Equinix, Inc - Remote / Flexible

Posted on Oct 8

View job Apply on company site

Director, Product Software Architecture and Eng

At Equinix, Inc - Remote / Flexible

Posted on Oct 8

View job Apply on company site

Director, Product Software Architecture and Eng

At Equinix, Inc - Remote / Flexible

Posted on Oct 8

View job Apply on company site

TikTok

Technical Program Manager - Optical Transport Network (OTN)

Sydney, AustraliaPosted 2 days ago

Apply on company site View full job

Responsibilities

About the Team
TikTok Infrastructure Networking team brings together innovative ideas and technologies from network architecture, software-defined networking (SDN), network virtualization, switch software and hardware co-design, and high-speed networking, to create hyperscale data-center networking solutions that power several of the most popular apps of the world such as TikTok which serve hundreds of millions of users around the globe.

TikTok Infrastructure Networking team is responsible for planning, building and operating the global, intelligent network infrastructure to meet the requirements of high availability, scalability, and high-performance. By joining this team, you will gain marketable network experience in multiple technological domains on a global scale.

Responsibilities
• As a TPM, you'll be the bridge between various internal and external teams, including supply chain, logistics, other NE teams and OTN vendors.
You will drive the end-to-end delivery of projects, managing delivery dates and customer expectations.
• Manage a variety of complex, cross-functional programs and lead all aspects of assigned programs delivery.
• Create and maintain the Roadmap for the teams you work closely with, along with the respective Tech and Product leaders.
• Define the way of driving these programs and constantly find ways of improving this process in a data-driven manner. You'll be the owner of the collaboration process and tools.
• Embrace ByteDance culture and principles and promote an environment that embodies ByteDance Principle and Values.
• Program/Project Management Responsibilities including but not limited to:
- Allocating resources efficiently
- Communicating with stakeholders
- Collaborating with Engineering, Service Owners, and other XFN Teams
- Creating Project Schedules, resourcing plans and defining Milestones. Prepare the project schedule, define the milestones;
- Track tasks and report progress, creating and utilizing dashboards, identifying and mitigating risks.Track and report progress, identify and mitigate risks, removing blockers;
- Lead Agile/Scrum teams as a coach or scrum master

Qualifications

Minimum Qualification(s)
- BA/BS degree or above with 3+ years of network project delivery or technical leadership background, plus strong organizational and interpersonal skills, will enable you to succeed in ByteDance's fast paced environment.
- Understanding of physical datacenters, including cabling, racks, rPDUs, etc.
- An understanding of Agile is desirable but not essential, more important than your specific skillset is your 'can do' attitude and willingness not to be constrained by your job description.
- Effective communication skills to handle comms to teams, management and cross functional stakeholders at all levels, and a proven track record of getting things done/shipping projects.
- Experience working in a dynamic, fast-moving environment where self-motivated, autonomy and self-decision making is needed (to an extent) and juggle between multi projects/tasks.
- Experience working in multi-time zones, multi-culture is preferred
- Passionate about the Internet industry and willing to grow with the company in the process of learning by dealing with emerging global issues and challenges.

Preferred Qualification(s)
- Strong understanding of Colocations, Datacenters and Carrier Hotels
- Strong understanding of Cross-Connects, Peering Circuits, and Structured Cabling
- Ability to communicate technical concepts to non-technical stakeholders and collaborate effectively across teams
- Direct experience with one of the major hyperscalers (AWS, GCP, Azure, OCI, etc)
- Dashboards and Monitoring tools experience
- Direct Experience working with Colocation Vendors
- Ability to read Engineering schematics and Network Diagrams

Responsibilities

Qualifications

Qualifications

Minimum Qualification(s)
- BA/BS degree or above with 3+ years of network project delivery or technical leadership background, plus strong organizational and interpersonal skills, will enable you to succeed in ByteDance's fast paced environment.
- Understanding of physical datacenters, including cabling, racks, rPDUs, etc.
- An understanding of Agile is desirable but not essential, more important than your specific skillset is your 'can do' attitude and willingness not to be constrained by your job description.
- Effective communication skills to handle comms to teams, management and cross functional stakeholders at all levels, and a proven track record of getting things done/shipping projects.
- Experience working in a dynamic, fast-moving environment where self-motivated, autonomy and self-decision making is needed (to an extent) and juggle between multi projects/tasks.
- Experience working in multi-time zones, multi-culture is preferred
- Passionate about the Internet industry and willing to grow with the company in the process of learning by dealing with emerging global issues and challenges.

Preferred Qualification(s)
- Strong understanding of Colocations, Datacenters and Carrier Hotels
- Strong understanding of Cross-Connects, Peering Circuits, and Structured Cabling
- Ability to communicate technical concepts to non-technical stakeholders and collaborate effectively across teams
- Direct experience with one of the major hyperscalers (AWS, GCP, Azure, OCI, etc)
- Dashboards and Monitoring tools experience
- Direct Experience working with Colocation Vendors
- Ability to read Engineering schematics and Network Diagrams

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

View company profile