Skip to main contentA logo with &quat;the muse&quat; in dark blue text.
ZS

Knowledge Service Associate (KM Associate)

Shanghai, China

ZS is a place where passion changes lives. As a management consulting and technology firm focused on transforming global healthcare and beyond, our most valuable asset is our people. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping solutions from start to finish. At ZS, we believe that making an impact demands a different approach; and that's why here your ideas elevate actions, and here you'll have the freedom to define your own path and pursue cutting-edge work. We partner collaboratively with our clients to develop products that create value and deliver company results across critical areas of their business including portfolio strategy, customer insights, research and development, operational and technology transformation, marketing strategy and many more. If you dare to think differently, join us, and find a path where your passion can change lives.

Want more jobs like this?

Get Business Operations jobs in Shanghai, China delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.


Our most valuable asset is our people.

At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems-the ones that comprise us as individuals, shape who we are and

make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. Learn more

Knowledge Services Group Overview

The Knowledge Services group offers a broad spectrum of Business Research, PreSales and other knowledge-based services to clients and internal stakeholders. Knowledge Services has emerged as one of ZS's distinctive competitive advantages, and a key enabler for our consultants to have a lasting impact while addressing their clients' sales & marketing issues. Our services are based on deep research, and we bring together a unique combination of Business Research, Life-Sciences and Clinical experiences.

What You'll Do:

  • Track and compile regular updates on ZS's clients and practice areas/initiatives;
  • Help the firm prepare newsletters and materials for summits and conferences;
  • Assess firm knowledge needs and requirements (short-term or long-term;
  • Provide support in creating and updating knowledge assets including client updates, competitive intelligence, industry research etc;
  • Engage and build relationships with firm members and leaders.

What You'll Bring:

  • Readiness to support diverse ZS practice areas and project teams;
  • 1-3 years of pertinent experience after obtaining a B. Pharma degree, coupled with an impressive academic record;
  • Ability to work in a fast-paced and often unstructured environment;
  • Proficiency in computer applications, including MS Office;
  • Fluency in English with strong verbal and written communication abilities;
  • Prior experience in professional services or multinational environments is an advantage.

Perks & Benefits:

ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Considering applying?

At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact in global healthcare and beyond. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above.

ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.

To Complete Your Application:

Candidates must possess or be able to obtain work authorization for their intended country of employment.

ZS is committed to providing and maintaining a safe workplace. In order to keep its employees safe, ZS recommends that all its employees and contractors be fully vaccinated against COVID-19. Proof of vaccination can be voluntarily provided upon acceptance of offer of employment.

NO AGENCY CALLS, PLEASE.

Find Out More At:

www.zs.com

Client-provided location(s): Shanghai, China
Job ID: ZS-20046
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Happy Hours
    • Snacks
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Work Visa Sponsorship
    • Leadership Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)