What you can expect
We are looking for a Channel Field Sales Operations to join our Channel Center of Excellence team. This role is focused on driving operational excellence and strategic alignment across our EMEA partner ecosystem. This position supports the channel sales organization by optimizing planning, forecasting, and execution to improve sales productivity and partner success.
About the Team
You'll collaborate with regional and global stakeholders to ensure our go-to-market strategy resonates across diverse markets, delivering meaningful impact and measurable growth. In this role, you'll have the chance to influence regional strategy and shape scalable solutions that help our channel partners thrive across EMEA.
Want more jobs like this?
Get jobs in London, United Kingdom delivered to your inbox every week.
Responsibilities
- Partnering with EMEA sales leadership to shape and implement regional strategies that improve sales effectiveness through channel partners.
- Analyzing sales metrics such as pipeline growth, win/loss rates, and sales cycle to uncover trends, risks and opportunities across countries and partner types.
- Delivering actionable and accurate sales reporting that provides insights, highlights gaps, and recommends solutions.
- Improving productivity by streamlining sales processes while evaluating regional tools and platforms to support operational scalability.
- Leveraging data to identify performance bottlenecks and drive continuous improvement across channel processes.
- Designing and implementing effective territory models and quota frameworks tailored to regional market dynamics and partner landscapes.
- Supporting sales incentive (SPIFF) programs through performance tracking, reporting, and internal communication to ensure program success.
What we're looking for
- Have Bachelor's degree in Business Administration, Finance or a relevant field
- 6+ years of experience in sales operations within a high-growth technology company
- Have good expertise in CRM systems (e.g. Salesforce) and data analytics platforms (e.g. Tableau)
- Have good experience supporting or working within EMEA markets, with an understanding of regional business nuances, partner ecosystems, and compliance requirements.
- Have good analytical and problem-solving skills with a demonstrated ability to use data for strategic decision-making.
- Possess excellent communication skills to collaborate with sales teams and provide actionable insights.
- Have good experience working effectively across cultures, time zones and functions in a matrixed global organization.
- Have good project management skills; able to independently scope, prioritize and execute high-impact initiatives.
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.