We are looking for an EMEA Controller to help lead our regional Accounting team, which is primarily based in Krakow, Poland. This is a critical role to support the growth of Zendesk as we scale our global business to multiple billions of dollars in revenue. Reporting into the VP, Corporate Controller, this person is expected to provide leadership, process knowledge, regional expertise, and cohesion across the Accounting organization.
Key Responsibilities
- Oversee core accounting activities in EMEA, including close coordination, flux reviews, consolidations and general accounting.
- Coordination and review of annual financial statement preparation by entities' controllers.
- Manage annual statutory audits, providing pragmatic solutions and alternatives to challenging audit requests and inquiries.
- Identify risk areas and implement mitigation strategies, including but not limited to team structure, workflow, cross-functional collaboration and system and process changes.
- Have the ability to pivot based on changing business needs, while keeping the Accounting team in a steady state.
- Collaborate with partners in and outside of finance to build scalable processes to support growth.
- Maintain relationships with third-party service providers.
- Collaborate cross-functionally on special projects, including M&A integrations, system implementations, new compensation structures, and more.
- Interact with senior executives regarding financial matters as needed.
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Qualifications and education
- 10+ years of relevant accounting experience.
- Appropriate educational background and professional certifications.
- Passionate about mentoring others.
- Comfortable driving change and navigating through uncertainty.
- Ability to work in a fast-paced environment, manage competing priorities, and adhere to deadlines.
- Ability to build new capabilities, with a process orientation.
- High emotional intelligence, ability to build and sustain relationships at multiple levels within and outside of finance.
- Excellent written and oral communication skills, active listener, tailors communication to the audience.
- Experience with NetSuite preferred.
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences-and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.
Zendesk is an equal opportunity employer, and were proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.