Why WWT?
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.
Founded in 1990, World Wide Technology (WWT), a global technology solutions providerleading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
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With nearly 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and leadership focus on diversity and inclusion. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners, and communities.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
What will you be doing?
A Brief Overview
The Senior HRIS Analyst supports all Human Capital Management/HRIS systems (HR, payroll, talent acquisition, learning, performance, etc.) in our global environment. Additionally, this person has ownership for one or more assigned systems for which they actively participate in creating a roadmap. The person chosen for this role will focus primarily on timekeeping and leave management, while cross training on other systems as assigned.
This position offers the opportunity to be part of the implementation team for a global system.
Responsibilities
- Maintain knowledge across Human Capital Management/HRIS systems (HR, payroll, talent acquisition, learning, performance, etc.)
- Serve as a subject matter expert and owner of at least one HCM system
- Maintain relationships with software vendor to escalate tickets, manage releases, and stay informed of roadmaps
- Collaborate with HRIS team members, HR, Payroll, IT, and other appropriate teams to recommend system and process enhancements
- Participate in system implementations, upgrades, and testing
- Use ticketing system to provide front line support to users and identify support trends
- Write and run reports from HRIS systems
- Create audits to maintain data integrity
- Maintain confidential information according to global and local data privacy laws
- Communicate technical information to users at all levels of the organization
Qualifications
- Bachelor's Degree Information Technology preferred
- 5+ years' experience working with technical support of Human Capital Management systems
- 3+ years' experience working with technical support of timekeeping and leave management systems
Knowledge, Skills, and Abilities
- Experience participating in the implementation and testing of at least one cloud-based system
- Experience using ServiceNow preferred
- Bachelor's degree in MIS, Computer Science, Information Technology, or comparable technical/educational discipline strongly preferred
- Strong Excel skills
- Experience using databases and creating reports
- Experience working with Human Resources data and processes
- Strong organizational skills
- Self-starter, able to effectively prioritize activities with little direction
- Ability to foster and maintain strong professional relationships within and outside the department
- Ability to clearly communicate verbally and in writing
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
- Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
Equal Opportunity Employer Minorities/Women/Veterans/Individuals with Disabilities