Process Owner
This position is only accepting applicants already located in Costa Rica
Why WWT?
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.
WWT was founded in 1990 in St. Louis, Missouri. We employ more than 10,000 people globally and closed nearly $20 billion in revenue in 2023. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to have been included on the FORTUNE "100 Best Places to Work For®" list 12 years in a row!
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Job Summary:
The Process Owner will coordinate with our IT department to develop and implement quality business solutions to drive efficiency in the designated financial process. Additionally, the position will assist with the analysis and implementation of process improvements.
Responsibilities:
- Serves as Point of Contact for Finance on the designated process area
- Document business processes, policies and procedures related to the designated process area
- Advise application design alternatives and business process change opportunities.
- Coordinates and conducts training related to the designated area
- Provide expertise and proactive analysis for process design, revision, implementation, and improvements.
- Partner closely with business users to discover information needs: data, reports, and analyses
- Serve as knowledge owner for Finance
- Coordinate and manage implementation and testing of programs and new systems
- Troubleshoot system issues and drive to resolution. Lead root cause analysis and resolution for complex problems.
- Lead simple to moderate complex sessions to analyze, diagnose, and resolve unpredictable and varied problems using a variety of methods, tools, and resources.
- Governance and maintenance of defined processes for designated area
- Work with technical counterparts to provide functional details of ask to deliver a technical solution.
- Miscellaneous tasks as assigned
Requirements:
- A minimum of 5 years' progressive experience in a related field
- Proficient in the use of Microsoft Office software suite
- Oracle R12 and Oracle Fusion experience are preferred.
- Exposure to information technology industry is preferred
Personal Attributes:
- Strong attention to detail and work ethic
- Demonstrate problem solving and analytical skills
- Personal time management skills and organization
- Ability to prioritize and perform work in required time frames
- Capacity to multi-task and adapt to change
- Ability to communicate effectively and in a timely manner
- A willingness to do whatever it takes to get the job done
- Proactive attitude and work ethic
- Must be a team player
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Combined Health Insurance (Dental and Vision), Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement
- Additional Perks: Employee Assistance Program, Employee Discount Program and more!
Diversity, Equity, and Inclusion is more than a commitment at WWT -- it is the foundation of what we do. Through diverse networks and pipelines, we have a clear vision: to create a Great Place to Work for All. We believe inclusion includes U. Be who U are at WWT!