Associate, Member Experience

Founded in 2004, World 50 consists of private peer communities that enable CEOs and C-level executives at globally respected organizations to discover better ideas, share valuable experiences and build relationships that make a lasting impact. The busiest officer-level executives and their most promising future leaders trust World 50 to facilitate collaboration, conversation and counsel on the topics most crucial to leading, transforming and growing modern enterprises. Membership is by invitation only.

World 50 communities serve every significant enterprise leadership role. World 50 members reside in more than 27 countries on six continents and are leaders at companies that average more than $30 billion in revenue. World 50 is a private company that serves no other purpose than to accelerate the success of its members and their organizations. It is composed of highly curious associates who consider it a privilege to help leaders stay ahead. World 50 headquarters are located in Atlanta, Georgia, where this role will be located.

Position Description

The position plays a critical role in constructing the environment (both live and virtual) for the ultimate member experience. Reporting to the Member Experience Director, this position is responsible for assisting in the planning and execution of event logistics. This position requires 30- 50% travel.

The ideal individual will have a strong passion for world-class quality and attention to detail, and thrive in a fast-paced, dynamic environment.

Responsibilities

Assist with the logistical planning, coordination and execution of virtual and in person summits and W50 special programs
Develop and manage logistics timeline for each summit
Work closely with member services team to ensure master lists are created and updated in a timely manner
Assist in developing and managing event related-collateral (e.g. welcome card, menu, maps, etc)
Will assist with packing and unpacking supplies for gatherings
Coordinate lodging and transportation as needed
Travel to summits and W50 special programs (as needed), and assist with onsite logistics
Will be required to input costs and invoices into Salesforce promptly and accurately as well as monitoring reporting and spend related to specific codes.
Conduct site visits as needed to secure locations for gatherings
Assist with maintaining vendor relationships and related contracts
Attends all necessary meetings
Assist with Member Experience initiatives that help to build a better and more productive team such as but not limited to:
Datapine and the collection and input of data from World 50 Membership Virtual Programs
Salesforce and the process of updating Member Experience related items such as creating new accounts, updating vendor pages, and general tasks
Requirements

Highly organized, creative and attentive to detail; able to manage, prioritize and bring to completion multiple projects
Excellent interpersonal skills, flexibility to accommodate different situations and temperaments
Demonstrate poise and grace under pressure
Ability to present self to C-level executives with confidence and professionalism
Strong work ethic and willingness to take ownership for wide-ranging responsibilities
Persistence, resourcefulness, drive, and ability to work proactively and independently
Superior quality and service standard
Excellent communications skills, both interpersonal and written
Solid computer and analytical skills
Experience using G-Suite
Education/Experience

Four-year degree in Hospitality, Communications or related field
A minimum of 2 years, or 4 years part time, of experience in events logistics
Work Environment and Physical Demands

While performing the responsibilities of this position, reasonable accommodations may be made to enable people with disabilities to perform the essential functions of this role. The associate is occasionally required to travel.

Conclusion

This position description is intended to convey information essential to understanding the scope of the position and it is not intended to be a comprehensive list of skills, efforts, duties, responsibilities or working conditions associated with this position

World 50, Inc. is an Equal Employment Opportunity/Affirmative Action Employer that values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. World 50 also maintains a Drug-Free Workplace.