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Wipro

Service Manger (all genders)

Tönisvorst, Germany

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 240,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.

This role belongs to our German subsidiary Wipro Technologies GmbH with a headquarter in Frankfurt.

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This role is open for all locations in Germany.

The Project involves Architecting and Implementation of Level2/Level3 Interfaces for Manufacturing domain.

Working area & responsibilities
  • Analyze and Solve issues reported by Business users
  • Resolve the assigned Tickets within agreed SLAs and KPIs
  • Monitor SLAs and KPIs
  • Understand the Requirements from Client for Change Orders and provide Estimate and Timelines
  • Create RAD document for Change Orders and Closely work with the team for Development and Testing
  • Coordinate with Other Internal teams / Other vendors whenever applicable
  • Participate in meetings with Business users and Management
  • Create Weekly and Monthly Status reports for Management
  • Identify Gaps and Risks and Develop strategies to resolve them
  • Suggest Improvements Ideas for the applications and coordinate with relevant teams to incorporate them
  • Ensure Application related Documentation are maintained and updated regularly
Your skillset
  • Advanced skills in PL/SQL
  • Excellent in writing Oracle Packages, Functions and Stored procedures
  • Good knowledge in writing and debugging Oracle forms
  • Unix shell scripting
  • Unix utilities - grep, sed, awk
  • Service Management

Benefits include:
  • New Hires Buddy-Program
  • Regular All-hands Meetings
  • Referral Program
  • Comprehensive Learning Offerings
  • Company pension plan
  • Highly international, high-Performance culture
  • Diversity is in our DNA

Applications from people with disabilities with appropriate suitability are explicitly welcome.

At Wipro, we endeavor to provide a formidable platform for professionals who will be our change agents - catalysts who are torchbearers of our fortitude to excel and redefine the limits of technology to make our clients successful. Our hiring team focuses on the recruitment of talented professionals in the industry. If you are experienced in the pursuit of excellence in IT, and looking for challenging opportunities to actualize your fire within, look no further. A career at Wipro offers just that and a lot more.

PL-SQL

Client-provided location(s): 47 Krefeld, Germany
Job ID: Wipro-3062445
Employment Type: Full Time