Senior UX Researcher (Contract)
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description
Role Purpose
We are seeking an Insights Practitioner to join our team as a Sr UX Researcher for an exciting project. You will act as a trusted thought leader and practitioner for creating impactful end-to-end experiences. This is a contract position with a duration of 5 weeks.
Your background in providing user insights that lead to high-quality, human-centered, and business value-based experiences will be the key to discovering opportunities where Designit can drive greater impact for our client and users at large. In collaboration with an interdisciplinary team, you will drive and own strategic user research activities and deliver actionable findings into future iterations of a product or service.
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Would you like to...
- Drive research activities that capture the user voice and behavior to inform design, product, and development, including but not limited to usability studies and 1:1 user interviews
- Develop research artifacts like discussion and observation guides, journey maps and insights reports
- Communicate, defend, and build consensus around your research and how it informs design decisions
- Document and present strategic recommendations and your point of view based on research and analysis
- Uphold and represent UX research and design methodologies and best practices, to collaborate with and advise designers, engineers, and researchers on the project
We would like you to have...
- 5+ years of experience conducting user research and driving tangible outcomes with product & design teams
- 3+ years of experience using varied quantitative and qualitative research techniques across multiple stages of the design & product process
- 1+ years of experience with exposure to healthcare, regulated industries, or high-sensitivity user data
- Bachelor's degree or higher in Experimental Psychology, Cognitive Psychology, Human Factors, Journalism, Human-Computer Interaction, Design, Business, Marketing, or a related field
- Demonstrated ability to effectively communicate rich customer data and articulate the implications of research findings in clear and compelling ways
- Strong business acumen, aligning design solutions with client objectives and needs.
- Ability to advocate for inclusive, user-centric, and data-driven digital products/ experiences
- Excellent project management skills and proven ability to work within tight timelines and with minimal supervision
- Demonstrated ability to work cross-functionally, collaborating with distributed teams across disciplines to drive change into products and services
- Strong problem-solving and decision-making skills with an entrepreneurial mindset
- Comfortable in an individual contributor and consulting role
- Experienced in client-facing positions and presentations to executive-level audiences. Excellent communication and interpersonal skills, building rapport with clients and stakeholders
Compensation Data
Compensation: $55/hr - $62/hr
This compensation range is indicative of the role. Compensation offered is on the basis of evaluation during the interview process, the candidates range and depth of experience, business and market financials and internal pay parity.
Mandatory Skills: Designit Marketing Technology.
Experience: 5-8 Years.
Expected annual pay for this role ranges from $60,000 to $135,000 . Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.
Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.
Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion