Role Purpose
Job Description
• Experience in Python, with knowledge of at least one Python web framework such as Django or Flask.
• Familiarity with some ORM (Object Relational Mapper) libraries.
• Able to integrate multiple data sources and databases into one system.
• Understanding of the threading limitations of Python, and multi-process architecture.
• Basic understanding of front-end technologies such as JavaScript, HTML5, and CSS3
• Knowledge of user authentication and authorization between multiple systems, servers, and environments
• Able to create database schemas that represent and support business processes
• Experience analyzing data and creating reports using SQL and or languages similar to SQL
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Stakeholder Interaction
Stakeholder Type
Stakeholder Identification
Purpose of Interaction
Internal
Team Leaders
Performance review
HR
Hiring and employee engagement and retention
Training Team
Capability development
Technical Lead
Training, issue escalation/ resolution
External
Client
Query Resolution
Display
Lists the competencies required to perform this role effectively:
- Functional Competencies/ Skill
- Process Knowledge - Knowledge of assigned process, tools andsystems - Foundation to Competent
Competency Levels
Foundation
Knowledgeable about the competency requirements. Demonstrates (inparts) frequently with minimal support and guidance.
Competent
Consistently demonstrates the full range of the competency withoutguidance. Extends the competency to difficult and unknown situations aswell.
Expert
Applies the competency in all situations and is serves as a guide toothers as well.
Master
Coaches others and builds organizational capability in the competencyarea. Serves as a key resource for that competency and is recognizedwithin the entire organization.
- Behavioral Competencies
- Collaborative working
- Problem solving and decision making
- Attention to Detail
- Execution Excellence
- Client (Internal) Centricity
- Effective Communication
Deliver
No.
Performance Parameter
Measure
1.
Process
No. of cases resolved per day, compliance to process and qualitystandards, meeting process level SLAs, Pulse score, Customer feedback
2.
Self- Management
Productivity, efficiency, absenteeism, Training Hours, No oftechnical training completed
Python, DJango, Flask, SQL