Program Manager

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JOB Summary
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Seeking an innovative, organized, strategic-minded and dependable program director. You must be detail-oriented and have great leadership qualities with oral and written communication skills. We need a master collaborator, ready to prepare, plan and implement program initiatives and monitor their progress to completion.
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Duties and Responsibilities
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• Manage 300+ Team members across geographies . Team will be based out of Mexico City ,Mexico and India
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• Develop a plan to run the program from inception to completion
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• Manage daily operations to support and implement program objectives
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• Create a strategic program schedule and timeline and follow it
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• Oversee and advise program staff
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• Ensure proper functioning of current programs
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• Identify and mitigate program risks
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• Improve program functions through innovative planning and processes
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• Status Reporting to Wipro and Client senior management on weekly basis
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• Set and track program goals, progress and performance
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• Track, record and compile program documentation
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• Analyze program and report to management/stakeholders
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• Keep programs aligned with the organization?s mission
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• Based out of Mexico City , Mexico. Working from Mexico City, Mexico (Customer Office) all working weekdays.
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• Flexible in terms of working time to cover both Mexico and India associates working hours
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• Exceptional communication skills, Bilingual both oral and written in Spanish and English
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• Managed large program in Low Code technologies like (Appian , IBM BPM , Pega etc.)
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• Bachelor?s degree in management or related field, master?s degree preferred
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• 4+ years of experience as a program director
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• Basic accounting and data management skills
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• Strong business sense
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• Proficient using Microsoft Suite (Excel, Outlook, Access, Power Point ,Project etc.) and other program-related software
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• Organized and detail-oriented
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• Excellent customer service skills
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