New Age / Hi Tech Sector - BPO Sales Lead

We are looking for a candidate to lead our HiTech/New Age business development efforts across industry sectors for US, Canada and LATAM region based in the USA.

• Directly manage senior sales leaders within the HiTech/New Age sector to drive pipeline growth, secure business (order booking), and achieve revenue targets from both existing and new clients, with performance measured against defined monthly/quarterly/annual goals.
• Develop and execute business development strategies, actively shaping and winning large deals.
• Drive the creation of new marketing collateral and domain-specific content to support business development efforts, including mailers, practice brochures, proactive pitches, etc.
• Quickly develop an in-depth understanding of Wipro's end-to-end HiTech/New Age offerings, client landscape, relevant case studies, differentiators, and tailor solutions/pitches to match the needs of prospective clients.
• Lead all HiTech/New Age sales initiatives and pursuits, collaborating with global, cross-functional teams to develop high-quality, winning business propositions, taking complete ownership of output for HiTech/New Age pursuits.
• Facilitate client pursuit meetings, relationship building, solution workshops, due diligence sessions, etc., presenting Wipro's credentials and value proposition effectively.
• Attend analyst briefings and industry conferences to promote Wipro's HiTech/New Age services business growth and technical expertise.
• Lead internal pursuit reviews, covering qualification, win themes, SWOT analysis, value proposition, and support requirements, collaborating with management and larger pursuit teams.
• Develop a reasonable understanding of other Wipro business process service offerings to identify potential business opportunities, demonstrating stewardship.

• 18-20 years of extensive HiTech/ New age sector experience in Business Process Outsourcing (BPO), encompassing end-to-end pursuit/opportunity management, execution, program management, New logo hunting and transformation initiatives.
• A proven track record in supervisory roles directly managing senior sales leaders, (Both hunting and farming)
• Proficient in leading high-level discussions within the HiTech/New Age domain, engaging consultatively with C-suite stakeholders and functional leaders.
• Comprehensive understanding of horizontal services like Content Moderation, Trust & Safety, Customer Experience, Finance & Accounting, Supply chain, Procurement, , and HR.
• In-depth knowledge of delivery strategies, global delivery locations, retained vs. outsourced models, benchmarks, tools and technology platforms, automation tools, Business Continuity Planning (BCP)/Disaster Recovery (DR) practices, operations performance management, governance models, compliance requirements, and commercial models.
• Demonstrated success in securing new business within the HiTech/New Age sector
• Demonstrated success in winning large deals. (Both hunting and Farming)
• Familiarity with the BPS industry landscape, analysts, deal advisors, product partner ecosystems, and competitors, understanding their strengths and weaknesses.
• Possesses a robust network of connections within the New Age customer base.
• Proficient in prospecting at the C-level and engaging with senior executive decision-makers, demonstrating a clear understanding of their business needs.
• Strong interpersonal and relationship-building skills.
• Ability to collaborate effectively across cross-functional/global teams, including Solution Design, Business Finance, HR, Risk & Compliance, Transition, Transformation, Quality, and Delivery.
• Flexible working approach, capable of operating in both structured and unstructured environments.
• Willingness to travel (domestic USA and/or international) to meet internal and external stakeholders for business development purposes.
• Highly responsive, respectful, trustworthy, and demonstrates stewardship.