Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description
Role Purpose
This role provides quality solutions by supporting a variety of professional, technical and analytical duties in the support of data center batch processing. Assignments include monitoring daily batch cycles in both mainframe and distributed environments, escalating batch failures or delays and executing recovery actions to ensure timely and successful batch execution.
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Responsibility Summary:
• Detect and escalate interruptions to batch schedule
• Identify actual and potential business impact of batch delays and / or failures.
• Interact with application support teams to execute batch recovery activities.
• Modify current batch schedule in support of scheduled maintenance activities.
• Interact with systems administrators to solve technical issues impacting batch cycles.
• Fulfill adhoc schedule modifications through formal request mechanisms.
• Perform Change functions to assure maximum performance and reliability
• Develop, enhance and maintain documentation for Command Center
• Facilitate bridge/war rooms for incident triage resolution
• Provide voice technical support
Skills:
• Mainframe batch processing
• Utilizing CA7 batch scheduler and CA11 catalog management table
• Distributed batch processing using scheduling tools like Autosys
Qualifications Required in the Job:
• Minimum of 2 to 4 years of Analytical and Technical Experience
• Bachelor's degree in Information Technology is preferred or equivalent related work experience.
• Must have strong English written and verbal communication skills
• Shift: Day time, holiday and weekend working (5 days a week)
• Ability to relate technical issues to business operations and impact
• Relies on experience and judgment to plan and accomplish responsibilities
• Spends significant time interfacing with support teams, technical associates, and vendors
• Ability to efficiently prioritize and organize competing work demands with little oversight
Mandatory Skills: Mainframe Monitoring.
Experience: 1-3 Years.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
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We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.
Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.