Senior Operations Processor

In this role, you will:

• Support Operations in completing larger and more complex business, operational, and customer support initiatives and overall effectiveness of team performance
• Use technical expertise in the designated area and resolve escalated issues
• Provide feedback and present ideas for improving or implementing processes and customer support
• Perform complex operational and customer support initiatives within Operations functional area
• Assist staff, managers, and colleagues and provide guidance and interpretation of policies and procedures
• Apply technical knowledge and expertise to perform work and action requests
• Provide subject matter expertise and interpretation of procedures to staff
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

• At least 4 years experience in Operations, or equivalent demonstrated through one or a combination of the following: work experience, training, education

• Knowledge GAAP Accounting
• Quick learner
• Highly motivated individual who is able to work well independently and in a team environment
• Ability to recognize and escalate issues to management for any process breaches
• Ability to multitask to accomplish tasks and meet deadlines effectively
• Ability to work quickly & accurately while maintaining acceptable standards of workmanship
• Flexibility to stretch to accomplish projects timely
• MBA, CPA, CMA, CFA is an advantage

• Bachelor's degree in Finance and Accounting
• More than 4 years relevant working experience in the field of Accounting / Finance preferably in General Accounting, Accounts Receivable, Loan accounting, Bookkeeping.
• 1 to 2 years experience in banking industry - Wholesale, Commercial Banking or Corporate Investment Banking or Shared Service organization
• Business and Accounting skills such as concept of Debit and Credit
• Excellent English comprehension, written and verbal communication skills, and interpersonal skills
• Good problem solving and analytical skills & ability to accurately process high volumes of work within established deadlines
• Strong Organizations skills - detail oriented
• Sound risk management mindset and good understanding of compliance
• Proficient in MS Office especially MS Excel
• Able to perform work and report on PH public holidays if falling on Mondays to Fridays including Christmas and New Year's eve
• Amenable to work on US shift: 9PM to 6AM

• Responsible for processing, monitoring and examining new invoicing received from clients to be posted in detail to the clients' customer account receivables
• Correct, verify and post bank lockbox transmissions for client availability; Application of check and customer payments to the on-line accounts receivable file;
• Resolve and apply "on-account" payments;
• Manual on-line data-entry of invoices to update accounts receivable file as needed;
• Clerical tasks as needed;
• Assist in month-end closing procedures as needed;
• Serve as back-up for other department members;
• Serve as a subject matter expert with regards to all aspects of cash application on the system of record
• Responsible for processing, monitoring and examining new invoicing received from clients to be posted in detail to the clients' customer account receivables
• Manage invoice processing email address to pull down pdf's for printing and data entry

• Reconcile the customers remittance and make the necessary adjustments to the clients account;
• Perform daily bank balancing of bank deposits to the system of records