Customer Information Management Senior Lead Business Execution Consultant

About this role:

Wells Fargo is seeking a Customer Information Management Senior Lead in Consumer Data, Analytics & Artificial Intelligence within Consumer and Small Business Banking.

Learn more about the career areas and lines of business at wellsfargojobs.com .

In this role, you will:

• Serve as a key leader within the Customer Information Management organization accountable for driving mission-critical initiatives that impact a broad set of stakeholders across Wells Fargo
• Act as a Business Execution advisor to leadership to drive performance and initiatives, and develop and implement information delivery or presentations to key stakeholders and senior management
• Lead the strategy and resolution of highly complex and unique challenges related to Business Execution that require solid analytical skills, extensive knowledge of Business Execution, and understanding of business, delivering longer term and large scale solutions
• Provide vision, direction, and expertise to senior leadership for implementing innovative and significant business solutions that are large scale and cross organizational
• Conduct value-based prioritization across requests, bring subject matter expertise on current and emerging customer domain and technology trends to offer strategic solutions to plan and deliver capabilities and outcomes that drive business value
• Lead team meetings or steering committee to facilitate decision making and support implementation of recommendations and plans
• Strategically engage with all levels of professionals and managers across multiple lines of businesses and serve as an experienced advisor to the leadership
• Demonstrate customer-centric thought leadership; develop productive relationships with key stakeholders across the firm
• Capture and disseminate OKRs and key performance indicators and business value (revenue gains, efficiency saves, etc.)
• Identify opportunities to continuously refine and optimize the strategic operating model
• Provide direction to a cross-functional team using business expertise
• Serve as a strategic liaison representing Customer Information Management across the firm ensuring we establish a strong feedback loop between our product organization, Customer Data Management Office and our stakeholders across the firm

Required Qualifications:

• 7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 7+ years of experience driving cross-functional initiatives from concept to execution in a complex organization
• Proven ability to influence senior leadership and shape enterprise-wide data product strategies through visionary, cross-functional innovation
• Experience leading strategy and resolution of highly complex and unique data product enablement initiatives requiring in-depth evaluation across multiple areas of the enterprise, delivering solutions that are long-term, large-scale and require vision, creativity, innovation, and coordination of activities to achieve the desired outcome
• Experience delivering high-quality solutions that are long-term, large scale, and require consideration of global market dynamics, trends, regulatory impact, and risk management
• Financial Services expertise

Job Expectations:

• Ability to travel up to 10% of the time.
• This position offers a hybrid work schedule.

This position is not eligible for Visa sponsorship.

Posting Location(s):

• 3075 Loyalty Cir. - Columbus, Ohio 43219
• 401 S Tryon St. - Charlotte, North Carolina 28202

Required locations listed.

Posting End Date:
4 Aug 2025
*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Client-provided location(s): Columbus, OH

Job ID: WellsFargo-R-472365-1

Employment Type: FULL_TIME

Posted: 2025-07-29T03:19:33