Overview
Waters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking for a Sr.Customer Operation Specialist to support the very successful growth of our businesses. Waters deliver benefits through innovation and people that enable customer success in the life, materials and food sciences. People create the Waters difference. By engaging with our talented and diverse workforce we continuously evolve, develop and enhance our products. We believe in delivering innovative technology and system solutions to our valued customers to enable their success.
As Sr.Customer Operation Specialist ,this role will work closely with Global Operations organization to ensure timely order processing. The ideal candidate is passionate about ensuring customer satisfaction and can work objectively and execute daily routine tasks with great attention to details and accuracy.
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Responsibilities
- University Degree in International Trade or Logistics, or a related field of study
- Familiar with import and export business, 5+ years of relevant work experience in Customer Operations Order Process Management
- Proficient knowledge of MS Office tools and related IT software & working knowledge in SAP and Documentary Credit is a plus
Skills:
- Customer oriented and result driven
- Strong teamwork spirit, highly organized / well-prepared / time management skills
- Excellent communication skills in both written and verbal English and polished negotiation skills
- Maintain initiative and desire to learn and familiarize with products, processes and applications
- Awareness of the impact and risks of choices, and the impact on the overall process, able to identify improvement opportunities with suggestions
- Ability to multitask, prioritize, and adapt in a fast-paced environment, work under pressure
Company Description
Waters Corporation (NYSE:WAT) is a global leader in analytical instruments, separations technologies, and software, serving the life, materials, food, and environmental sciences for over 65 years. Our Company helps ensure the efficacy of medicines, the safety of food and the purity of water, and the quality and sustainability of products used every day. In over 100 countries, our 7,600+ passionate employees collaborate with customers in laboratories, manufacturing sites, and hospitals to accelerate the benefits of pioneering science.
Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.