Field Service Engineer (Temp)

Responsibilities

Professional Consultation: Answer all kinds of customer inquiries about training with enthusiasm. Providing customers with accurate and detailed information to make them clearly understand the training content and process.

Training Class Organization: You need to communicate with all parties and meticulously prepare each training session actively. Ensure that every aspect, from course schedule, faculty allocation to venue arrangement is perfect. Create a high - quality training experience for customers and handle various unexpected situations during the training process.

Quota Management: Manage customers' training quotas rigorously and meticulously. Allocate resources reasonably to ensure that each quota is effectively utilized.

Data Analysis: Record training data carefully. Regularly summarize and conduct in-depth analysis of the data. Identify the problems and deficiencies in training services through data analysis and report them to superiors in a timely manner, providing strong data support for improving the quality of training services.

Website Maintenance: Be responsible for the daily maintenance of the online training website. Ensure the timely update and accuracy of website content. And provide customers with a convenient and efficient online learning platform.

Qualifications

Education:

A bachelor's degree or above.

Experience:

At least two years of work experience.

Skills:

Proficient in using office software and familiar with common office functions in Excel.

Be rigorous and meticulous for work and have a strong sense of responsibility.

Have excellent communication skills and a sense of service. And be able to answer customers' training - related inquiries warmly and patiently.

Company Description

Waters Corporation (NYSE:WAT) is a global leader in analytical instruments, separations technologies, and software, serving the life, materials, food, and environmental sciences for over 65 years. Our Company helps ensure the efficacy of medicines, the safety of food and the purity of water, and the quality and sustainability of products used every day. In over 100 countries, our 7,600+ passionate employees collaborate with customers in laboratories, manufacturing sites, and hospitals to accelerate the benefits of pioneering science.

Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.