Citrix Virtual Application Delivery Engineer
Welcome to Warner Bros. Discovery... the stuff dreams are made of.
Who We Are...
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
OVERVIEW:
At WBD, Citrix (CVAD and related technologies) and the VDI team are a combined team are used to provide internal users and third parties access to business-critical tools.
A successful applicant will actively engage in reshaping and refactoring of all Citrix systems and Omnissa Horizon VDI at WBD.
Increasing adoption of Citrix cloud for management and access purposes.
Simultaneously consolidate and expand Citrix sites.
Migrate applications off obsolete OSes and domains to new instances.
A significant redesign of the NetScaler environments.
Extending the Ansible Automation Platform to further automate tasks.
The above efforts are to right-size, reduce costs, reduce complexity and modernize the Citrix platform at WBD.
THE DAILY:
- Dealing with break/fix incidents as raised through internal support tools - 10%
- Adding, updating and deploying applications hosted in the Citrix platform - 25%
- Enhancing the estate Citrix - 35%
- As and when required joining incident, team, project and departmental meetings - 20%
- Writing and updating documentation plus support plans - 10%
THE ESSENTIALS:
- 5+ years' experience supporting Citrix Virtual Apps, Storefront, NetScaler, Windows Server
- 5+ years' performing technical user support in a business environment
- 5+ years' experience supporting Windows based applications
- 3+ years supporting Windows OS devices running on cloud, preferably AWS EC2
- Basic understanding of networking, TCP/IP etc.
- Previous experience working with Omnissa Horizon is strong preferred, however, if no experience WILL be expected to learn it
NICE TO HAVES:
- Familiarity with automation tool Red Hat Ansible Automation Platform including EDA and Kafka
- Scripting experience with Ruby and PowerShell
- Familiar with database technology such as Oracle and SQL Server
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How We Get Things Done...
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- FSA
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Adoption Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
- On-site/Nearby Childcare
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Happy Hours
- Company Outings
- Snacks
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Unlimited Paid Time Off
- Sabbatical
- Volunteer Time Off
- Summer Fridays
Financial and Retirement
- 401(K) With Company Matching
- Company Equity
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
- Financial Counseling
- 401(K)
- Profit Sharing
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Lunch and Learns
- Internship Program
- Work Visa Sponsorship
- Leadership Training Program
- Associate or Rotational Training Program
- Learning and Development Stipend
- Access to Online Courses
- Professional Coaching
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)