Site Reliability Engineer - IaC, Terraform, Containers(1-2 Yrs)

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Our systems and applications are exceedingly available and exceptionally performing. We are into the business, which touch everyone’s pocket if card is being used for transaction. Those transactions are happening within fraction of seconds. In addition, within a second, thousands of transactions happen concurrently. Our service is not limited to one junction, we are in 200+ countries.  

Security is our prior concern. We develop an environment, which is reliable for transactions happening more than a trillion in value. Millions of cyberattacks is always challenging and give us more confidence to make our environment more assured. Availability is ensuring to security. Our environments are available round the clock. As technology is changing day by day, we believe in continuous enhancement of ourselves and like to deep dive of present-day knowledge.

What are responsibilities of Product / Site Reliability Engineer?

• The primary responsibility of a Site Reliability Engineer is to ensure that the environment is secure and safe. All security findings should be remediated within the required resolution date defined by governance.

• We do not allow outages, even for a second. If any issue arises, as the owner of the environment, we take the necessary steps to ensure those environments are up and running. Root cause analysis should be completed within hours. We ensure that findings are remediated in the Production environment after all tests and checks in lower environments.

• As the owner of the environment, we keep track of all activities planned or happening in our environments. We are responsible for deploying new code in the environment.

• We regularly monitor and analyze our environment. If there is a manual task, we automate it. We are increasing self-heal capabilities and will continue to do so until environments become auto-heal.

• If a new service is coming under our support or if the migration of an old environment is going to happen to new technologies, we start interacting with product developers to plan for production.

• As our business operates around the clock, we work in shifts and synchronize with multiple locations and multiple tracks (sub-teams).

• We ensure that every activity is recorded according to the incident or change management process. Technical and related run books need to be prepared and shared with the team.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications:-

• Bachelor's degree with 1-2 years of relevant work experience

Preferred Qualifications:-

• B.E/B.Tech in IT or Computer Science.
• Having 1-2 years of IT experience with expertise in DevOps, Build and Release Engineering, Cloud Infrastructure and Automation, and Tech Support.
• Ability to build deployment, build scripts, and automated solutions using scripting languages such as Shell scripting (Bash), JavaScript, Python, and others.
• Core skills in Docker, DevOps, and Linux.
• DevOps experience with Jenkins, Ansible, Docker, and Kubernetes.
• Ability to work as a team player.
• Good written and communication skills.
• Punctual to office time and work.
• Great with problem-solving and troubleshooting.
• Ability to effectively prioritize and coordinate.
• Ability to learn fast and implement the latest technology trends in the industry.
• Good understanding of CI/CD technologies.
• Good experience in Java-based web applications.
• Implementing CI/CD processes.
• Expertise in troubleshooting Java applications in Tomcat services and web applications in Apache.
• Passionate about leveraging Gen AI for automation.
• Good exposure to virtualization and containers (Docker).
• Worked with Docker, created multiple containers and images, and had experience writing Docker files.
• Created the deployments, services, and ingress flows for the application setup in the Kubernetes cluster.
• Participated in release-level discussions and gone through the total SDLC and Agile methodology.
• Support on-call for all DevOps activities

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.