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Site Reliability Engineer

AT IBM
IBM

Site Reliability Engineer

Guadalajara, Mexico

Introduction

Highly skilled Site Reliability Engineer (SRE) responsible for managing and maintaining a large-scale production IT environment supporting IBM product development. The ideal candidate will have a strong background in systems engineering, automation, and troubleshooting, with a focus on ensuring high availability, scalability, and performance of our critical systems.

Your role and responsibilities

Highly skilled Site Reliability Engineer (SRE) responsible for managing and maintaining a large-scale production IT environment supporting IBM product development. The ideal candidate will have a strong background in systems engineering, automation, and troubleshooting, with a focus on ensuring high availability, scalability, and performance of our critical systems.

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Responsibilities

  • Management, maintenance and support of various data storage solutions and environments.
  • Oversee storage provisioning and day-to-day maintenance tasks.
  • Provision virtual machines, apply patches and upgrade software.
  • Analyze performance data, debug operational issues, perform capacity planning and ensure data is secured.
  • Automate various day-to-day repetitive IT tasks.
  • Collaborate with a global team to help provide 24x7 support for large-scale production IT environments.
  • Think and act like a Site Reliability Engineer (SRE).
    • Aims to automate tasks, monitor systems, and respond to incidents, improving system reliability and overall system quality.

Required education

High School Diploma/GED

Preferred education

Bachelor's Degree

Required technical and professional expertise

  • Experience in computer science (or similar) or equivalent experience.
  • Strong skills in Linux administration/IT operations.
  • Experience in structured IT environments and processes - Networking, SAN Storage, Compute, etc.
  • Solid scripting and automation abilities.
  • Excellent communication skills collaborating with clients, customers, third party support and supply vendors, internal stakeholders, and team members.
  • Ability to provide on-call support as needed.
  • Curiosity and inquisitive intuition and the ability to debug issues to find the root cause.
  • Experience with General IT security compliance.

Preferred technical and professional experience

  • Experience with IT Virtualization: POWER VM, KVM, VMware, and OpenShift Virtualization.
  • Experience with IT Storage: Clustered Filesystems, NFS, Backup Systems, SAN Storage, and SAN Fabrics.
  • Experience with IBM Products: Storage Scale (GPFS), Storage Protect (TSM), SAN Volume Controller, and POWER Hardware / HMC.
  • Experience with Red Hat Products: Enterprise Linux, Directory Server, OpenShift, High Availability, and Ansible.
  • Python, Perl, Shell Scripting, etc.
  • Programming / Development experience in conjunction with Git / GitHub source control.

ABOUT BUSINESS UNIT

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.

OTHER RELEVANT JOB DETAILS

All our positions are eligible for people with disabilities PwD or rehabilitated.

Client-provided location(s): Guadalajara, Jalisco, Mexico
Job ID: IBM-33385
Employment Type: Other

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