Senior Business Analyst - Process Optimization
This job is no longer available.
Company Description
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description
We are seeking a highly skilled and experienced Senior Process Automation Expert to join our dynamic team. This role requires the individual to have “hands-on” experience in automating workflows using Power Apps, RPA, and related technologies. As a technical specialist, you will engage with colleagues from different functions and become the ‘go to’ expert in simplifying processes through connected workflows and automating process steps. Your expertise will play a pivotal role in driving our organization's automation and AI initiatives in transforming our processes to achieve greater efficiency and effectiveness.
Key Responsibilities
- Design, build, and integrate process workflows using Power Automate and appropriate RPA tools. Optimize to ensure they meet business goals and performance metrics
- Identify process automation opportunities and recommend solutions that drive significant improvements in user experience, operational efficiency, and process velocity
- Influence senior leaders by developing impactful proof of concept solutions, and by communicating technical concepts in a clear and concise manner
- Support and supervise third party contractors on process automation initiatives
- Collaborate and sustain high-trust relationships with stakeholders through robust project management, documentation, and communication
Qualifications
Capabilities and Skillset Required
Proactive, Go-Do Attitude
We are looking for individuals who demonstrate a proactive and enthusiastic approach to their work. Candidates should be self-motivated, purpose-led, and inquisitive, with a bias for action in seeking out opportunities to improve processes and outcomes. We are looking for individuals that are highly organized, structured, and resourceful, with a pragmatic, "can do" approach
Analytical but Can See the Relevance and the So What
We seek individuals who are highly analytical and can interpret complex data. They must be able to discern the significance of data insights and translate them to solve process challenges. Intellectually curious, able to think and operate at all levels of an organization, from executive and strategic to more granular operational
Complex Problem Solving
Capable of working independently and taking ownership of their projects. They should exhibit a high level of initiative and the ability to drive tasks to completion with minimal supervision. Embraces ambiguity with expertise to drive clarity, structure, and focus to solving problems
Highly Collaborative
The successful candidate will excel in a collaborative environment, working effectively with cross-functional teams. They should have strong interpersonal skills and ability to build high-trust productive working relationships
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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Perks and Benefits
Health and Wellness
- Long-Term Disability
- HSA With Employer Contribution
- On-Site Gym
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Health Reimbursement Account
- Mental Health Benefits
- Virtual Fitness Classes
- HSA
Parental Benefits
- Fertility Benefits
- Family Support Resources
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Company Outings
- On-Site Cafeteria
- Holiday Events
- Happy Hours
- Casual Dress
Vacation and Time Off
- Paid Holidays
- Paid Vacation
- Volunteer Time Off
- Summer Fridays
- Leave of Absence
- Personal/Sick Days
Financial and Retirement
- 401(K)
- Relocation Assistance
- Performance Bonus
- Stock Purchase Program
- Company Equity
- 401(K) With Company Matching
- Financial Counseling
Professional Development
- Shadowing Opportunities
- Access to Online Courses
- Promote From Within
- Learning and Development Stipend
- Tuition Reimbursement
- Mentor Program
- Leadership Training Program
- Associate or Rotational Training Program
- Lunch and Learns
- Internship Program
- Professional Coaching
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)