Senior Business Analyst - Process Optimization

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

We are seeking a highly skilled and experienced Senior Process Automation Expert to join our dynamic team. This role requires the individual to have “hands-on” experience in automating workflows using Power Apps, RPA, and related technologies. As a technical specialist, you will engage with colleagues from different functions and become the ‘go to’ expert in simplifying processes through connected workflows and automating process steps. Your expertise will play a pivotal role in driving our organization's automation and AI initiatives in transforming our processes to achieve greater efficiency and effectiveness.

Key Responsibilities

• Design, build, and integrate process workflows using Power Automate and appropriate RPA tools. Optimize to ensure they meet business goals and performance metrics
• Identify process automation opportunities and recommend solutions that drive significant improvements in user experience, operational efficiency, and process velocity
• Influence senior leaders by developing impactful proof of concept solutions, and by communicating technical concepts in a clear and concise manner
• Support and supervise third party contractors on process automation initiatives
• Collaborate and sustain high-trust relationships with stakeholders through robust project management, documentation, and communication

 

Qualifications

Capabilities and Skillset Required

Proactive, Go-Do Attitude

We are looking for individuals who demonstrate a proactive and enthusiastic approach to their work. Candidates should be self-motivated, purpose-led, and inquisitive, with a bias for action in seeking out opportunities to improve processes and outcomes. We are looking for individuals that are highly organized, structured, and resourceful, with a pragmatic, "can do" approach

Analytical but Can See the Relevance and the So What

We seek individuals who are highly analytical and can interpret complex data. They must be able to discern the significance of data insights and translate them to solve process challenges. Intellectually curious, able to think and operate at all levels of an organization, from executive and strategic to more granular operational

Complex Problem Solving

Capable of working independently and taking ownership of their projects. They should exhibit a high level of initiative and the ability to drive tasks to completion with minimal supervision. Embraces ambiguity with expertise to drive clarity, structure, and focus to solving problems

Highly Collaborative

The successful candidate will excel in a collaborative environment, working effectively with cross-functional teams. They should have strong interpersonal skills and ability to build high-trust productive working relationships

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Client-provided location(s): Warsaw, Poland

Job ID: 3f0f92c4-9290-4568-8514-d7251b845e95

Employment Type: OTHER

Posted: 2025-07-30T12:45:56