Operational Resilience - Governance Analyst

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The mission of Visa’s Operational Resilience Governance team is to ensure alignment of business goals. We are looking for an intermediate-level GOV contributor to support our Operational Resilience program. This role involves assisting in enforcing governance frameworks, policies, and ensuring accountability and transparency within the program.

• Support smaller governance projects to meet and exceed internal and global regulatory requirements and assessments of operational resilience.
• Assist in developing accurate, effective presentations that communicate Visa’s resilience programs to senior leaders, auditors, regulators, clients, and ecosystem partners.
• Engage with leadership and peers to maintain regulatory and governance balance while identifying & implementing initiatives for continuous improvement.
• Collaborate with team members to uphold clear roles and responsibilities for program oversight to ensure effective management and accountability.
• Interpret and enforce straightforward governance policies and frameworks to ensure the program operates within established guidelines, industry standards, and regulatory guidelines expand your knowledge of advanced governance guidance.
• Learn to utilize Risk Control Self-Assessments (RCSA), Key Risk Indicators (KRI), and Key Performance Indicators (KPI) to monitor program performance and identify opportunities for enhancement, within Visa and the broader payment ecosystem.
• Adapt to meet minimum compliance, including coordinating Visa partnerships to deliver accurate and appropriate deliverables.
• Collaborate with team members to conduct straightforward reviews and assessments, looking for integrity and effectiveness of the program and support coaching and mentoring of partners on governance and regulatory matters.
• Communicate identified risks associated with operational resilience to leadership and recommend controls to mitigate potential disruptions.
• Oversee remediation activities to address any identified issues ensuring at least minimum compliance with established standards and policies.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Qualifications

Basic Qualifications:

• 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualifications

• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• Proven experience with regulatory engagement and compliance oversight, Strong understanding of and ability to interpret regulatory requirements and industry standards.
• Working knowledge of crisis management, business continuity, vendor resilience, and disaster recovery.
• Intermediate risk management, problem-solving, and influencing abilities, and growing communication and stakeholder engagement skills.
• Other experience a plus: AI/ML technology, data quality management (DQM), Everbridge, Fusion, VEOCI, crisis management, business continuity, vendor resilience, and disaster recovery best practices.
   

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 102,600 to 145,150 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Client-provided location(s): Foster City, CA

Job ID: 291a2a85-e53b-4650-9ee6-aa3eee41d962

Employment Type: OTHER

Posted: 2025-07-22T20:16:51