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Visa

Client Servicing Support (6 months contract)

Dhaka, Bangladesh

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

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    Job Description

    Scope: Build a detailed project plan for Client's card operations and technology set-up and align the same with Client’s management team

    Responsibilities:

    Own and track delivery of the project, and report progress to Client's management team

    Identify risks and propose mitigation steps to stay on track against the project plan

    Liaison with the Client’s operations, technology teams and Payment Network SMEs for various network related processes

    Liaison with the Client’s teams to ensure smooth integration of the network modules

    Support the Client teams in building and finalizing business requirement documents for the project

    Support the Client teams by reviewing the UAT process and the testing use cases

    Qualifications

    Based or comfortable operating in Dhaka, Bangladesh

    At least 5 years of relevant experience managing card related operations and technology

    Well versed with payment network related processes. Experience in on-boarding new client on payment network is preferred

    Be a critical thinker with strong problem-solving skills

    Exceptional stakeholder management, project management and collaboration skills

    Strong presentation and communications skills are essential

    Understand current marketing trends and competition benchmarking

    Ability to operate independently in a flexible and high-ambiguity environment to drive client results

    Additional Information

    All your information will be kept confidential according to EEO guidelines.

    Client-provided location(s): Dhaka, Bangladesh
    Job ID: d83a8ca1-72e6-44e2-8302-c4fa1497ee93
    Employment Type: Other

    Perks and Benefits

    • Health and Wellness

      • Long-Term Disability
      • HSA With Employer Contribution
      • On-Site Gym
      • Health Insurance
      • Dental Insurance
      • Vision Insurance
      • Life Insurance
      • Short-Term Disability
      • Health Reimbursement Account
      • Mental Health Benefits
      • Virtual Fitness Classes
      • HSA
    • Parental Benefits

      • Fertility Benefits
      • Family Support Resources
      • Birth Parent or Maternity Leave
      • Non-Birth Parent or Paternity Leave
    • Work Flexibility

      • Flexible Work Hours
      • Remote Work Opportunities
      • Hybrid Work Opportunities
    • Office Life and Perks

      • Commuter Benefits Program
      • Company Outings
      • On-Site Cafeteria
      • Holiday Events
      • Happy Hours
    • Vacation and Time Off

      • Paid Holidays
      • Paid Vacation
      • Volunteer Time Off
      • Summer Fridays
      • Leave of Absence
    • Financial and Retirement

      • 401(K)
      • Relocation Assistance
      • Performance Bonus
      • Stock Purchase Program
      • Company Equity
      • 401(K) With Company Matching
      • Financial Counseling
    • Professional Development

      • Shadowing Opportunities
      • Access to Online Courses
      • Promote From Within
      • Learning and Development Stipend
      • Tuition Reimbursement
      • Mentor Program
      • Leadership Training Program
      • Associate or Rotational Training Program
      • Lunch and Learns
      • Internship Program
    • Diversity and Inclusion

      • Diversity, Equity, and Inclusion Program
      • Employee Resource Groups (ERG)