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ViacomCBS Streaming

Director, Content Personalization & Automation

New York, NY / Remote

Overview
The Paramount+ International Marketing team is looking for a Director of Content Personalization & Automation to help our international marketing efforts across multiple streaming brands! As a leader in this role, you will be responsible for driving content personalization for Paramount+ International users across all channels, including but not limited to our Direct to Consumer application, email, push, and paid ads.

A successful candidate will exhibit professional excellence, and expertise in content personalization and understanding how to drive content discovery. This Director will have the exciting chance to create a significant impact while working with a diverse and dynamic group of professionals. This role will have regular interaction with the Machine Learning, Product, and Data Science groups. Come join this innovative and rapidly growing team!

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Responsibilities
  • Responsible for driving personalization across all channels including (apps, email, push, paid other channels)
  • Define top-performing metrics, identify key performance indicators, and deliver a plan to optimize campaigns regularly
  • Develop and implement an automation strategy for carousels in different merchandising avenues throughout the Paramount+ platform
  • Write and handle the code for all automated carousels
  • Analyze carousel performance per region to ensure merchandising coverage
  • Support central with improvements to the existing carousel strategy
  • Assemble a list of requests and improvements to the automated carousel tool to improve scale and provide the list to external teams to refine our tooling
  • Construct carousels to support the launch of browse, automated hubs, and automated kid profiles, as well as handle the cold start carousel placement of titles
  • Track the ongoing performance of personalization features and identify areas of improvement
  • Partner with the Data Science and Technology teams to test various Machine Learning models and report on performance
  • Collaborate with cross-functional product and business teams to identify new opportunities for personalization and content discovery
  • Build and deliver presentations that explain experimentation practices, recommendation capabilities, and roadmaps
Basic Qualifications
  • Bachelor's degree in Computer Science or Data Science or related field
  • 7+ years of expertise in a data-intensive field (i.e. using recommendations algorithms or other machine learning-related products)
  • Experience with Python in an enterprise environment
  • Exposure to an OTT/CTV media environment
  • Understanding of modern ML/AI approaches and experience with personalization and recommendation products, as well as features that are powered by machine learning
Additional Qualifications
  • Master's degree in a related field, preferred
  • Validated successful and productive collaboration with partners, as well as cross-functional collaborators
  • Highly organized, analytical, and meticulous, with an ability to balance and prioritize several projects and derive meaning from data through testing and optimization
  • Agility and flexibility to adapt to changes in schedules and delivery
  • Excellent communication (verbal and written) and collaboration skills and present high-quality documents to leadership
  • Exposure to product management, project management
  • Experience with multiple platforms (iOS, Android, Amazon, Roku, Apple TV) and software/tools (Jira, Excel, and Adobe Analytics)
  • Streaming industry experience, including knowledge of current trends
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Join the Paramount Streaming Talent Community ! Get the inside scoop on life at Paramount Streaming and about career opportunities.

Paramount+, a direct-to-consumer digital subscription video on-demand and live streaming service from Paramount Global, combines live sports, breaking news, and a mountain of entertainment. The premium streaming service features an expansive library of original series, hit shows and popular movies across every genre from world-renowned brands and production studios, including BET, CBS, Comedy Central, MTV, Nickelodeon, Paramount Pictures and the Smithsonian Channel. The service is also the streaming home to unmatched sports programming, including every CBS Sports event, from golf to football to basketball and more, plus exclusive streaming rights for major sports properties, including some of the world's biggest and most popular soccer leagues. Paramount+ also enables subscribers to stream local CBS stations live across the U.S. in addition to the ability to stream Paramount Streaming's other live channels: CBSN for 24/7 news, CBS Sports HQ for sports news and analysis, and ET Live for entertainment coverage.

Paramount is an equal opportunity employer (EOE) including disability/vet.

At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access https://www.paramount.com/careers as a result of your disability. You can request reasonable accommodations by calling 212.846.5500 or by sending an email to paramountaccommodations@paramount.com. Only messages left for this purpose will be returned.

Client-provided location(s): New York, NY, USA
Job ID: CBS-39541
Employment Type: Full Time

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