Transportation Director Final Mile (Hybrid Role: Mix of Onsite & Virtual)

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The Transportation Director- Final Mile supports the identification and delivery of cutting-edge transportation services solutions, implementing field and customer-focused processes and initiatives that maximize routing performance, enhance cross functional communication, and reduce cross-market variability for Final Mile programs including, but not limited to, Recovery Express and Pronto Services.

• Manage business relationships and performance of Final Mile solutions and capacity providers.
• Direct divisions with program setup, onboarding, and compliance management.
• Develop and implement performance management routines for direct and 3PL solutions within Final Mile businesses including the development of financial and performance related reporting and dashboards.
• Drive KPI attainment and improvements by contributing to and executing process improvement plans and Operations Execution plays designed to maximize performance, delight the customer, improve on-time delivery, and minimize costs for Final Mile programs.
• Partner with cross-functional teams, particularly sales, to drive adherence to program guidance while minimizing cost and customer disruption.
• Identify, screen, negotiate, and implement contracts with new service providers.
• Other duties as assigned by manager.

• Internal: Transportation Safety, Supply Chain, Program Office, Operations Excellence, Sales, Customer Service, Logistics, IT, I&A, Merchandising and Field Operations leaders; Activation Team leads; regional, area and market field leaders; local and national sales leaders; Human Resources business partners

• External: Operations, IT, and Leadership of 3PL Logistics and Technology partners

• 8 years of transportation operations and strategy implementation business management experience
• Familiarity with transportation and routing leading practices and related performance metrics
• Strong communication skills
• Experience influencing peers and senior leaders
• Competency identifying/establishing, implementing, and sharing operational best practices
• 50-75% Travel

• Bachelor's degree in business, transportation and logistics, operations management, supply chain management, or equivalent experience

• Industry knowledge: Working knowledge of distribution operations, including routing and/or transportation, and of related federal, state and local regulations in the foodservice or transportation industry.
• Project Management: Strong project management skills and knowledge of program management principles, methodology and tools; ability to plan and lead project implementations with a sense of urgency and in the context of broader program initiatives, including scheduling, resources, scope, budget, risks/issues, communication, and reporting.